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Highbar Physical Therapy

Patient Care Coordinator

Highbar Physical Therapy, Providence, Rhode Island, us, 02912

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Patient Care Coordinator Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life‑changing outcomes for our patients.

What You'll Do:

Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes

Greets and directs patients, vendors and visitors of the clinic

Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment

Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation

Collects co‑payments from patients, clearly documenting payment transactions on a written receipt

Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference

Assists therapists with faxing patient information to medical offices as requested

Maintains a general understanding of insurances, including how to read benefit eligibility

Explains benefit details to patients including authorization requirements, copays, and deductibles

Initiates appropriate collection activity in accordance with company policies and procedures

Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential

Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner

Qualifications:

High school diploma or general education degree (GED)

Two to three years of related experience and/or training

Associate degree in healthcare administration or a related field of study preferred

Compensation Package:

We offer a comprehensive benefit’s package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!

Take the next step in your career with Highbar Physical Therapy – Apply today!

More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.

Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

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