Highbar Physical Therapy
Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.
We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life‑changing outcomes for our patients.
Join us as a Site Coordinator!
The Site Coordinator will work in a collaborative team structure, wear multiple hats, receive administrative training, oversee day‑to‑day activities and authorizations within their clinic or region, and communicate closely with the Clinic Director.
Please note – this is an immediate need that requires a full‑time, on‑site presence.
What You’ll Do:
Train and onboard administrative staff (PCCs); train Exercise Specialists on the administrative components of their role
Under the direction of the Practice Manager, assist in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support
Participate in making and implementing recommendations to promote clinic efficiency and effectiveness
Ensure the clinic’s daily service excellence, including facility maintenance, IT issues, and excellent customer experience
Monitor key performance metrics: cancellations, no‑shows, visits, customer service, authorization metrics
Oversee authorizations within the clinic or region
Operate the multi‑line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation
Collect co‑payments from patients, clearly documenting transaction on a written receipt
Run daily co‑payment collection reports to ensure collection accuracy
Manage patient appointments, cancellations and review therapist schedules to effectively fill openings through a medical records system, documenting pertinent conversations for future reference
Document patient visits, fax initial evaluations, discharge summaries and notes to the appropriate physician
Interface with insurance companies to obtain authorization for all insurances, including tracking visits approved
Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential
Regularly monitor patient accounts by frequently running detailed day sheet, POC compliance and balance report
Complete weekly reporting and dashboard items such as affidavits reporting, eligibility dashboard and active cases
Other duties as assigned
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Take the next step in your career with Highbar Physical Therapy – Apply today!
More About Us: We develop leading‑edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
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We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life‑changing outcomes for our patients.
Join us as a Site Coordinator!
The Site Coordinator will work in a collaborative team structure, wear multiple hats, receive administrative training, oversee day‑to‑day activities and authorizations within their clinic or region, and communicate closely with the Clinic Director.
Please note – this is an immediate need that requires a full‑time, on‑site presence.
What You’ll Do:
Train and onboard administrative staff (PCCs); train Exercise Specialists on the administrative components of their role
Under the direction of the Practice Manager, assist in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support
Participate in making and implementing recommendations to promote clinic efficiency and effectiveness
Ensure the clinic’s daily service excellence, including facility maintenance, IT issues, and excellent customer experience
Monitor key performance metrics: cancellations, no‑shows, visits, customer service, authorization metrics
Oversee authorizations within the clinic or region
Operate the multi‑line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation
Collect co‑payments from patients, clearly documenting transaction on a written receipt
Run daily co‑payment collection reports to ensure collection accuracy
Manage patient appointments, cancellations and review therapist schedules to effectively fill openings through a medical records system, documenting pertinent conversations for future reference
Document patient visits, fax initial evaluations, discharge summaries and notes to the appropriate physician
Interface with insurance companies to obtain authorization for all insurances, including tracking visits approved
Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential
Regularly monitor patient accounts by frequently running detailed day sheet, POC compliance and balance report
Complete weekly reporting and dashboard items such as affidavits reporting, eligibility dashboard and active cases
Other duties as assigned
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Take the next step in your career with Highbar Physical Therapy – Apply today!
More About Us: We develop leading‑edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
#J-18808-Ljbffr