Sarah McLendon - State Farm Insurance Agent
Customer Relations Representative - State Farm Agent Team Member
Sarah McLendon - State Farm Insurance Agent, West Palm Beach, Florida, United States, 33412
Customer Relations Representative - State Farm Agent Team Member
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About Our Agency Sarah has over 25 years of experience as a State Farm Agent. Our office has proudly served Palm Beach Gardens, North Palm Beach and the surrounding communities for 12 years. We currently have 14 team members and offer a close‑knit, family‑oriented environment.
Benefits
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Retirement benefit
Group life insurance
In‑office promotions
Role Description As a Customer Relations Representative, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community members you support.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Strong communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries: Insurance
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Get AI-powered advice on this job and more exclusive features.
About Our Agency Sarah has over 25 years of experience as a State Farm Agent. Our office has proudly served Palm Beach Gardens, North Palm Beach and the surrounding communities for 12 years. We currently have 14 team members and offer a close‑knit, family‑oriented environment.
Benefits
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Retirement benefit
Group life insurance
In‑office promotions
Role Description As a Customer Relations Representative, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community members you support.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Strong communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries: Insurance
#J-18808-Ljbffr