Deer Valley Resort
Silver Baron Lodge Guest Services Agent - Winter 2025 - 26
Deer Valley Resort, Park City, Utah, United States, 84060
Seasonal
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
BENEFITS
Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
Subsidized meals at Employee Dining Rooms offered for staff while on shift
Subsidized housing options available for seasonal full-time staff
Discounts for staff members at restaurants, shops, and service providers in Park City
Healthcare options are available for staff members
401k plan with company match
PURPOSE OF POSITION The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at Silver Baron.
Please note that this is a part‑time position
RESPONSIBILITIES
Check guests in and out of Silver Baron
Facilitate a smooth check‑in and check‑out for guests
Answer the phone in a professional manner and transfer calls as appropriate
Post folio charges, perform folio reconciliation, and create shift reports
Assist with owner and guest requests and proactively solve guest problems
Assist with concierge duties, including making reservations for restaurants and activities
Assist in coordinating the skier shuttle staff for guest pick‑ups and drop offs
Assist in coordinating the bell staff for luggage pick up and drop off
Drive guests locally in the company vehicle
Handle cash and credit card transactions and settle guest balances upon departure
Other duties as assigned
QUALIFICATIONS
Knowledge of Deer Valley and the Park City area preferred
Experience operating Maestro, NORM, Saflok, and Managers Plus preferred
Must be able to work a varied schedule, including early mornings, nights, weekends, and holidays
Must be able to lift at least 40 lbs.
Hold a valid U.S. driver's license and be able to drive company vehicles
DATES OF EMPLOYMENT 1/3/2025 - 4/20/2026
PAY RATE $20.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
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Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
BENEFITS
Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
Subsidized meals at Employee Dining Rooms offered for staff while on shift
Subsidized housing options available for seasonal full-time staff
Discounts for staff members at restaurants, shops, and service providers in Park City
Healthcare options are available for staff members
401k plan with company match
PURPOSE OF POSITION The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at Silver Baron.
Please note that this is a part‑time position
RESPONSIBILITIES
Check guests in and out of Silver Baron
Facilitate a smooth check‑in and check‑out for guests
Answer the phone in a professional manner and transfer calls as appropriate
Post folio charges, perform folio reconciliation, and create shift reports
Assist with owner and guest requests and proactively solve guest problems
Assist with concierge duties, including making reservations for restaurants and activities
Assist in coordinating the skier shuttle staff for guest pick‑ups and drop offs
Assist in coordinating the bell staff for luggage pick up and drop off
Drive guests locally in the company vehicle
Handle cash and credit card transactions and settle guest balances upon departure
Other duties as assigned
QUALIFICATIONS
Knowledge of Deer Valley and the Park City area preferred
Experience operating Maestro, NORM, Saflok, and Managers Plus preferred
Must be able to work a varied schedule, including early mornings, nights, weekends, and holidays
Must be able to lift at least 40 lbs.
Hold a valid U.S. driver's license and be able to drive company vehicles
DATES OF EMPLOYMENT 1/3/2025 - 4/20/2026
PAY RATE $20.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
#J-18808-Ljbffr