Baseline Fitness
Club Manager
Reports to:
District Manager
Status:
Full Time / Supervisor / Exempt / Non-Exempt
Job Summary Responsible for oversight of gym operations to ensure a positive member experience and a financially successful club.
Essential Duties & Responsibilities
Recruit, hire, train, schedule, and supervise team members.
Oversee member service ensuring all team members provide excellent customer service at all times.
Handle front‑desk tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
Provide support for team members and club members.
Create and maintain a positive image for the club.
Coach and counsel performance to achieve company standards.
Ensure prompt opening and closing of the gym.
Ensure staff is aware of and trained on current marketing promotions.
Complete the manager portion of onboarding in Paycom for all new hires.
Ensure the club is open and staffed during all business hours.
Ensure self and team members implement and adhere to company policies and procedures.
Order supplies and track inventory.
Essential Behavior Requirements
Customer Service: communicate and interact with customers, coworkers and the public in a way that exceeds their wants and needs.
Listening: actively listen to customers, empathize and work together to solve problems.
Problem Solving: recognize and define problems, analyze information, encourage alternative solutions and plan to resolve situations; seek additional assistance when needed.
Diplomacy: demonstrate tact and skill in all interactions using appropriate behavior and language.
Communication: maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and prevent misunderstandings.
Minimum Qualifications
Honesty and a good work ethic.
At least 1 year of equivalent managerial experience.
Strong customer service skills.
Strong communication, organizational and leadership skills.
Basic computer proficiency.
Physical Demands
Standing and walking at least 75% of the shift.
Talking in person or on the phone at least 75% of the shift.
Ability to lift up to 50 lbs less than 30% of the time.
Benefits
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Vision insurance
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement opportunities
#J-18808-Ljbffr
District Manager
Status:
Full Time / Supervisor / Exempt / Non-Exempt
Job Summary Responsible for oversight of gym operations to ensure a positive member experience and a financially successful club.
Essential Duties & Responsibilities
Recruit, hire, train, schedule, and supervise team members.
Oversee member service ensuring all team members provide excellent customer service at all times.
Handle front‑desk tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
Provide support for team members and club members.
Create and maintain a positive image for the club.
Coach and counsel performance to achieve company standards.
Ensure prompt opening and closing of the gym.
Ensure staff is aware of and trained on current marketing promotions.
Complete the manager portion of onboarding in Paycom for all new hires.
Ensure the club is open and staffed during all business hours.
Ensure self and team members implement and adhere to company policies and procedures.
Order supplies and track inventory.
Essential Behavior Requirements
Customer Service: communicate and interact with customers, coworkers and the public in a way that exceeds their wants and needs.
Listening: actively listen to customers, empathize and work together to solve problems.
Problem Solving: recognize and define problems, analyze information, encourage alternative solutions and plan to resolve situations; seek additional assistance when needed.
Diplomacy: demonstrate tact and skill in all interactions using appropriate behavior and language.
Communication: maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and prevent misunderstandings.
Minimum Qualifications
Honesty and a good work ethic.
At least 1 year of equivalent managerial experience.
Strong customer service skills.
Strong communication, organizational and leadership skills.
Basic computer proficiency.
Physical Demands
Standing and walking at least 75% of the shift.
Talking in person or on the phone at least 75% of the shift.
Ability to lift up to 50 lbs less than 30% of the time.
Benefits
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Vision insurance
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement opportunities
#J-18808-Ljbffr