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Johnson Brothers

Chain Account Manager - TWM Houston

Johnson Brothers, Houston, Texas, United States, 77246

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Chain Account Manager – TWM Houston Johnson Brothers (now merged with Maverick Beverage Company)

Job Overview SUMMARY: The Spirits and Wine Chain Account Manager (CAM) identifies customer targets, builds relationships with decision makers, and develops profitable sales initiatives. The CAM also matches new business with service capacity, monitors inventory, participates in merchandising, and collaborates with stakeholders to meet customer and company objectives.

Responsibilities

Organizes headquarters calls to chain buyers to present new authorizations and programs.

Identifies sales and margin opportunities.

Applies analytical skills to understand potential growth across chains and with current brands.

Proactively identifies issues, trends, and opportunities to help grow business and achieve goals.

Responsible for vendor setup and product rollovers for prospect chain accounts.

Communicates and distributes schematics for spirits selections to sales representatives.

Partners with chain accounts and assigned sales representatives to manage and measure planner execution, ad and program compliance.

Partners with chain accounts and assigned sales representatives to collaborate and support the managers at the store level.

Demonstrates organization and follow‑through to meet deadlines as defined by chain accounts.

Updates and distributes authorized item lists to sales reps.

Keeps sales reps informed of new product approvals and provides tools to execute goals and increase sales.

Responds to info requests and inquiries from chain buyers and other key account decision makers in a timely and accurate manner.

Manages execution at the store level by running and delivering no‑order reports and ensuring delivery of special orders, etc.

Updates pricing and UPC codes at the chain level to ensure accurate pricing and fulfillment.

Addresses account issues with reps and sales managers to ensure the best account/rep fit and customer service.

Works independently on a daily basis with minimal supervision.

Finds proactive solutions to supplier requests.

Works with key suppliers in communicating all aspects of the business.

Proactively contributes ideas to projects and demonstrates the ability to move into problem‑solving mode whenever challenges or concerns arise.

Identifies business trends, forecasts demand and manages inventory based on assigned chains.

Gathers market information to create offers that will boost the company margins and beat the competition.

Understands the pricing structure for chain accounts.

Serves as the conduit of information from the account to the field and vice versa.

Tracks monthly programs.

Visits other markets to work with sales representatives and meet key account buyers personally.

Ensures all internal communications on account activity is accurate and timely.

Works in the field with sales representatives to grow our market share.

Assists with inventory, planning, forecasting, inventory, merchandising and resets.

Serves United/Market Street, Costco, Safeway Banners and Goody Goody accounts.

Must be able to travel within established geographic areas and service centers, as necessary.

Must have reliable transportation, hold a valid driver’s license and meet company driving record & automobile insurance requirements.

Performs other duties, as assigned.

Qualifications

High School Diploma required. Bachelor’s Degree preferred or equivalent combination of education and experience.

3-5 years relevant experience required.

Proficient in MS Office (Word, Excel, PowerPoint, and Outlook).

Strong understanding of cost and pricing methodology.

Ability to lift and carry a 40+ pound case of wine.

Work flexible hours, including early mornings, evenings, and/or weekends.

Strong written, verbal, analytical, and interpersonal skills.

Ability to organize and prioritize workload to meet deadlines.

Self‑motivated, able to work alone as well as within a team structure.

Goal oriented, focused, and assertive with little direction or supervision.

Excellent presentation skills for sales training and meetings among executive sales/supplier management teams.

Proven track record of strong sales in previous/current work experience.

Excellent communication skills and interpersonal talents to enhance customer and key retailer relationships.

Competence and familiarity with headquarters‑level sales operations for major chain accounts.

Willingness to work a flexible schedule, including evenings and weekends.

Adheres to the company’s equal opportunity and non‑discrimination policies, ensuring no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, age or any other protected class.

Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.

Must complete and pass a criminal background check.

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