CSC
Client Service Representative – Annual Reports
Location:
Tallahassee, FL
Schedule:
Monday – Friday, 9:00 am – 6:00 pm
We’re hiring a Client Service Representative for our Annual Report Prep & File team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service. CSC is a place where you’re encouraged and expected to be your best.
Responsibilities
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients’ time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
Qualifications
At least 5 years of experience working in a business‑to‑business customer service or administrative capacity
Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time‑management skills
Flexibility and agility, with the ability to multitask
Problem‑solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on‑site or time zone may be necessary based on business need.
About CSC CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business®.
CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
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Tallahassee, FL
Schedule:
Monday – Friday, 9:00 am – 6:00 pm
We’re hiring a Client Service Representative for our Annual Report Prep & File team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service. CSC is a place where you’re encouraged and expected to be your best.
Responsibilities
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients’ time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
Qualifications
At least 5 years of experience working in a business‑to‑business customer service or administrative capacity
Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time‑management skills
Flexibility and agility, with the ability to multitask
Problem‑solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on‑site or time zone may be necessary based on business need.
About CSC CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business®.
CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
#J-18808-Ljbffr