TELUS Digital
Customer Support Specialist – German and English
Position based in
Sofia, Bulgaria , with relocation assistance for candidates based outside the country.
Are you ready to take the next step in your career? If your answer is
YES , join the leader in the
CX (Customer Experience)
industry at
TELUS Digital Bulgaria !
Responsibilities
Achieve great customer experience and satisfaction
Identify and assess customers' needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
Qualifications
Fluent in German and English
Excellent communication skills
Previous experience in a similar role is not required
We Offer
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Financial support during relocation (e.g. transportation, hotel stay, rent, and assistance in finding a long‑term rental)
We care about the well‑being of our employees, invest in their future growth, and encourage fun and team‑building projects!
About us TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,200 team members. The company provides a broad portfolio of services – designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Customer Service
Industries: Outsourcing and Offshoring Consulting
Apply now if this sounds like the perfect job for you!
#J-18808-Ljbffr
Sofia, Bulgaria , with relocation assistance for candidates based outside the country.
Are you ready to take the next step in your career? If your answer is
YES , join the leader in the
CX (Customer Experience)
industry at
TELUS Digital Bulgaria !
Responsibilities
Achieve great customer experience and satisfaction
Identify and assess customers' needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
Qualifications
Fluent in German and English
Excellent communication skills
Previous experience in a similar role is not required
We Offer
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Financial support during relocation (e.g. transportation, hotel stay, rent, and assistance in finding a long‑term rental)
We care about the well‑being of our employees, invest in their future growth, and encourage fun and team‑building projects!
About us TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,200 team members. The company provides a broad portfolio of services – designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Customer Service
Industries: Outsourcing and Offshoring Consulting
Apply now if this sounds like the perfect job for you!
#J-18808-Ljbffr