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Domino's

Customer Service Rep(03415) - 501 Westbury Ave

Domino's, Carle Place, New York, United States, 11514

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Customer Service Our Customer Service Representatives (CSRs) are the first contact with our customers—so we value their commitment to exceptional customer service, enthusiastic attitude, and the ability to assist our customers through the ordering process.

Get Paid to Talk! In addition to providing exceptional customer service through order taking, our CSRs gain valuable experience by assisting with in‑store duties and learning the pizza delivery business. Our CSRs earn an hourly base pay of $16.00.

Great Hours! Our CSRs work mostly on weekends and evenings. It is a great after‑school, second job, summer job, or part‑time job for anyone looking for flexible hours.

Opportunities! In this role you will learn the in‑store side of the business and can eventually move into management. Domino’s Pizza promotes from within—many General Managers started as drivers or CSRs, and managers often come from the Management Development Program.

Job Description To apply for this Customer Service position at Domino’s Pizza, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful. In addition, you will work in a fast‑paced team environment.

PHYSICAL REQUIREMENTS Standing:

Most tasks are performed from a standing position. Walking surfaces include ceramic tile or linoleum in food‑process areas. Work surfaces range from 36–48 inches high.

Walking:

For short distances.

Delivery personnel must travel between the store, delivery vehicle, and customer locations.

Sitting:

Paperwork is normally completed at a desk or table.

Lifting:

Bulk product deliveries are made twice a week or more and are unloaded using a hand truck. Deliveries may include cases weighing up to 50 pounds with dimensions of up to 3' × 1.5'.

Carrying:

Large cans (3 lb 7 oz) are carried to storage shelves. Occasionally, pizza sauce weighing 30 lb is carried from storage to the front. Trays of pizza dough (≈12 lb each) are carried three at a time over short distances.

Delivery:

During delivery, carry pizzas and beverages while walking and climbing.

Pushing & Pulling:

Trays on dollies (≈24–30 in long) require up to 7.5 lb force to push. Trays may also be pulled.

Climbing:

Infrequently navigate stairs or climb a ladder for maintenance tasks.

Stooping/Bending:

Forward bending at the waist is necessary at the pizza assembly station, and workers cannot flex their knees while standing there. Duration is 30–45 seconds at a time, repeated continuously during the day.

Crouching/Squatting:

Performed occasionally to stock shelves and clean low areas.

Reaching:

Workers reach above 72 in occasionally to turn on/off oven controls, change sign prices, or lift objects to/from shelves. Reaching down also occurs—e.g., scooping cornmeal from a barrel, washing dishes, cleaning work surfaces, answering phones, obtaining toppings.

Tools & Equipment:

Team members may use pencils, pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Qualifications

Valid U.S. employment authorization that allows you to work in the United States.

Friendly.

Works well with others.

Works well under stress in a high‑paced environment.

Ability to multitask.

Able to respond to customer concerns.

Must be able to follow Team Sharma Domino’s policies.

Must be able to work together as a team.

Must understand all store calls must be answered after the first ring.

Additional Information All your information will be kept confidential according to EEO guidelines.

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