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Sentara Health

Patient Care Representative

Sentara Health, Zion Crossroads, Virginia, United States

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Overview Responsible for the registration process of new and current patients at the site. Completes check‑in and check‑out functions to include collection of co‑pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Location & Shift City: Zion Crossroads, VA

Work Shift: First (Days)

Responsibilities

Facilitate patient registration and eligibility verification.

Collect co‑pays and schedule patient appointments.

Request and provide medical records as needed.

Answer telephone calls and greet patients and visitors.

Communicate professionally with insurance carriers and discharge planners.

Qualifications

High School Diploma or equivalent required.

None required for certification/ licensure.

None required for experience.

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long‑Term, Short‑Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Annual discretionary bonus if eligibility criteria are met.

Sentara Health is an equal‑opportunity employer Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. The organization’s mission is “to improve health every day,” and it a tobacco‑free environment.

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