Kane's Furniture
Join to apply for the Customer Service Representative role at Kane's Furniture
The talented Customer Service Representatives at our Kane's stores are the key players toward our success in over 60,000 square feet of showroom space. If you are career‑minded, prepared to take ownership, and committed to delivering a high level of performance, we encourage you to apply for this rewarding opportunity.
Duties and Responsibilities
Promptly recognize internal and external customers.
Friendly and courteous when approached in person or on the telephone.
Resolve customer issues with minimal supervision.
Follow up with customers in a timely fashion.
Handle payments, financing, and refunds within company guidelines.
Maintain accurate records by utilizing all available technology.
Execute clerical service functions including scheduling, routing, finalizing, and parts ordering.
Update and maintain all customer service reports and records.
Perform other duties as assigned.
Benefits
Furniture discounts.
Social responsibility initiatives, including building Habitat Houses and American Heart Association fundraising.
Career growth opportunities across all parts of the organization.
Opportunity to work with a fantastic team.
Compensation commensurate with experience.
Qualifications Qualified candidates will have a steady employment history and at least 1 year of experience in a similar role. Candidates should possess strong customer‑service acumen, a confident, positive, and professional demeanor, and be comfortable handling inquiries and payments.
While this position is advertised as full‑time, the schedule may include weekend and evening hours to meet business needs.
Qualified candidates are encouraged to submit their resume by clicking the "apply" button or may inquire and apply in person at our store.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Industry: Furniture and Home Furnishings Manufacturing
Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We maintain a drug‑free workplace and perform pre‑employment background and drug testing. Kane’s is proud to be an EEO/AA employer M/F/D/V.
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The talented Customer Service Representatives at our Kane's stores are the key players toward our success in over 60,000 square feet of showroom space. If you are career‑minded, prepared to take ownership, and committed to delivering a high level of performance, we encourage you to apply for this rewarding opportunity.
Duties and Responsibilities
Promptly recognize internal and external customers.
Friendly and courteous when approached in person or on the telephone.
Resolve customer issues with minimal supervision.
Follow up with customers in a timely fashion.
Handle payments, financing, and refunds within company guidelines.
Maintain accurate records by utilizing all available technology.
Execute clerical service functions including scheduling, routing, finalizing, and parts ordering.
Update and maintain all customer service reports and records.
Perform other duties as assigned.
Benefits
Furniture discounts.
Social responsibility initiatives, including building Habitat Houses and American Heart Association fundraising.
Career growth opportunities across all parts of the organization.
Opportunity to work with a fantastic team.
Compensation commensurate with experience.
Qualifications Qualified candidates will have a steady employment history and at least 1 year of experience in a similar role. Candidates should possess strong customer‑service acumen, a confident, positive, and professional demeanor, and be comfortable handling inquiries and payments.
While this position is advertised as full‑time, the schedule may include weekend and evening hours to meet business needs.
Qualified candidates are encouraged to submit their resume by clicking the "apply" button or may inquire and apply in person at our store.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Industry: Furniture and Home Furnishings Manufacturing
Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We maintain a drug‑free workplace and perform pre‑employment background and drug testing. Kane’s is proud to be an EEO/AA employer M/F/D/V.
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