Texas Health and Human Services
Eligibility Advisor I - Temporary
Texas Health and Human Services, Cuero, Texas, United States, 77954
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Eligibility Advisor I - Temporary
role at
Texas Health and Human Services
2 days ago Be among the first 25 applicants
Job Details
Functional Title:
Eligibility Advisor I - Temporary
Job Title:
Eligibility Advisor I
Agency:
Health & Human Services Comm
Department:
TW Reg 08 EOAPD
Posting Number:
12389
Closing Date:
01/13/2026
Posting Audience:
Internal and External
Occupational Category:
Community and Social Services
Salary Group:
TEXAS-B-13
Salary Range:
$2,953.25 - $4,365.66
Pay Frequency:
Monthly
Shift:
Day
Telework:
Eligible for Telework
Travel:
Up to 10%
Regular/Temporary:
Temporary
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Job Location City:
CUERO
Job Location Address:
106 E FRENCH ST
MOS Codes:
No military equivalent
Location CUERO, TX, US 77954
Position Summary This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services? If so, HHSC Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment.
Essential Job Functions
Interview applicants and recipients in person or by inbound/outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
Compute and authorize benefits based on eligibility determination.
Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.
Perform other duties, as assigned.
Must be able to work overtime, as required by management, outside normal hours of operation, which may include weekends when called upon.
Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.
Knowledge, Skills, and Abilities (KSAs)
Use fact-finding techniques to obtain, relate, and evaluate information provided by applicants.
Read, understand, apply, and explain detailed regulations and policies.
Perform basic arithmetic functions.
Manage time efficiently by establishing priorities in accordance with importance of deadlines.
Establish and maintain effective work relationships with others.
Ability to communicate effectively both verbally and in writing.
Follow written and oral directions and instructions.
Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.
General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
Using Microsoft Teams and potentially softphone technology is part of the everyday job expectations.
Education and Experience
Education:
High School Diploma or GED equivalent is required. Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.
Experience:
One (1) year of customer service experience with public contact (e.g., retail, call center, clerical, hospitality, banking, receptionist, or similar). Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience. Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.
Additional Information
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement.
This posting may be used to fill positions in other locations within the region, as vacancies occur.
Access and Eligibility Services Field Office normal hours of operation are Monday‑Friday 8:00 am to 5:00 pm. Employees may be required to work overtime.
Applicants selected for hire will be required to pass a fingerprint criminal history background check.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non‑fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
Applicants may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation on your first day of work.
Telephone assistance available at 1‑888‑894‑4747 if needed for application or interview accommodations.
Military and Veterans All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
ADA Accommodations HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
Telework Disclaimer This position may be eligible for telework; all HHS positions are subject to state and agency telework policies and supervisory discretion.
Nearest Major Market Victoria
#J-18808-Ljbffr
Eligibility Advisor I - Temporary
role at
Texas Health and Human Services
2 days ago Be among the first 25 applicants
Job Details
Functional Title:
Eligibility Advisor I - Temporary
Job Title:
Eligibility Advisor I
Agency:
Health & Human Services Comm
Department:
TW Reg 08 EOAPD
Posting Number:
12389
Closing Date:
01/13/2026
Posting Audience:
Internal and External
Occupational Category:
Community and Social Services
Salary Group:
TEXAS-B-13
Salary Range:
$2,953.25 - $4,365.66
Pay Frequency:
Monthly
Shift:
Day
Telework:
Eligible for Telework
Travel:
Up to 10%
Regular/Temporary:
Temporary
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Job Location City:
CUERO
Job Location Address:
106 E FRENCH ST
MOS Codes:
No military equivalent
Location CUERO, TX, US 77954
Position Summary This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services? If so, HHSC Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment.
Essential Job Functions
Interview applicants and recipients in person or by inbound/outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
Compute and authorize benefits based on eligibility determination.
Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.
Perform other duties, as assigned.
Must be able to work overtime, as required by management, outside normal hours of operation, which may include weekends when called upon.
Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.
Knowledge, Skills, and Abilities (KSAs)
Use fact-finding techniques to obtain, relate, and evaluate information provided by applicants.
Read, understand, apply, and explain detailed regulations and policies.
Perform basic arithmetic functions.
Manage time efficiently by establishing priorities in accordance with importance of deadlines.
Establish and maintain effective work relationships with others.
Ability to communicate effectively both verbally and in writing.
Follow written and oral directions and instructions.
Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.
General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
Using Microsoft Teams and potentially softphone technology is part of the everyday job expectations.
Education and Experience
Education:
High School Diploma or GED equivalent is required. Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.
Experience:
One (1) year of customer service experience with public contact (e.g., retail, call center, clerical, hospitality, banking, receptionist, or similar). Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience. Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.
Additional Information
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement.
This posting may be used to fill positions in other locations within the region, as vacancies occur.
Access and Eligibility Services Field Office normal hours of operation are Monday‑Friday 8:00 am to 5:00 pm. Employees may be required to work overtime.
Applicants selected for hire will be required to pass a fingerprint criminal history background check.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non‑fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
Applicants may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation on your first day of work.
Telephone assistance available at 1‑888‑894‑4747 if needed for application or interview accommodations.
Military and Veterans All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
ADA Accommodations HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
Telework Disclaimer This position may be eligible for telework; all HHS positions are subject to state and agency telework policies and supervisory discretion.
Nearest Major Market Victoria
#J-18808-Ljbffr