Terminix
Benefits Start Day 1 for Full‑Time Colleagues – No Waiting Period!
For more information about our benefits, see below.
We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries.
We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries.
Our mission is to protect people, enhance lives, and preserve the planet.
For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
What is this role about? Our Service Managers play a key leadership role in our local Terminix branches.
This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Day‑in‑the‑Life Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments.
The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.
Responsibilities
Monitoring branch scheduling and ensuring pest tech routes are successfully completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns, including resolving cancellation requests
Inspecting and evaluating the performance of Pest Technicians
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams
Qualifications
An associate’s degree (a four‑year degree is highly desirable)
Must possess a valid driver’s license from the state of residence
Having 1‑2 years of related experience is very helpful, but not required
Willingness to relocate is highly desirable
You are able to effectively lead and motivate others
You have strong communication skills—verbal, written, and presenting
You are good at problem solving and coming up with practical solutions
You are able to build rapport easily and establish trust with customers and employees
You are detail‑oriented and understand the importance of safety
You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service
Comfortable working outside and in confined spaces such as crawl spaces and attics
Benefits Highlights
Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental and vision coverage plus discounts on Terminix brands
Short‑ and long‑term disability insurance and life insurance
Paid time off
Total Rewards Program
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition reimbursement benefits (for full‑time colleagues)
Health and Wellness
Full‑time colleagues eligible to begin enrollment immediately upon hire with benefits starting day 1
Health benefits including medical, dental, vision, disability, and life insurance plus much more
Savings and Retirement
401(k) retirement plan with company‑matching contributions
Work‑Life Balance
Vacation days & sick days
Company‑paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Disclaimer: The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
This company is a drug‑free workplace.
Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.
California residents: review your privacy rights.
By applying to this position, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue.
These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes.
You can set your communication preferences or opt out of text messages from each system at any time following the initial message.
Message and data rates may apply.
Contact Location: Richmond, VA
Salary: $65,000.00 – $75,000.00
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Customer Service
Industries: Consumer Services
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We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries.
We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries.
Our mission is to protect people, enhance lives, and preserve the planet.
For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
What is this role about? Our Service Managers play a key leadership role in our local Terminix branches.
This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Day‑in‑the‑Life Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments.
The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.
Responsibilities
Monitoring branch scheduling and ensuring pest tech routes are successfully completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns, including resolving cancellation requests
Inspecting and evaluating the performance of Pest Technicians
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams
Qualifications
An associate’s degree (a four‑year degree is highly desirable)
Must possess a valid driver’s license from the state of residence
Having 1‑2 years of related experience is very helpful, but not required
Willingness to relocate is highly desirable
You are able to effectively lead and motivate others
You have strong communication skills—verbal, written, and presenting
You are good at problem solving and coming up with practical solutions
You are able to build rapport easily and establish trust with customers and employees
You are detail‑oriented and understand the importance of safety
You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service
Comfortable working outside and in confined spaces such as crawl spaces and attics
Benefits Highlights
Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental and vision coverage plus discounts on Terminix brands
Short‑ and long‑term disability insurance and life insurance
Paid time off
Total Rewards Program
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition reimbursement benefits (for full‑time colleagues)
Health and Wellness
Full‑time colleagues eligible to begin enrollment immediately upon hire with benefits starting day 1
Health benefits including medical, dental, vision, disability, and life insurance plus much more
Savings and Retirement
401(k) retirement plan with company‑matching contributions
Work‑Life Balance
Vacation days & sick days
Company‑paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Disclaimer: The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
This company is a drug‑free workplace.
Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.
California residents: review your privacy rights.
By applying to this position, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue.
These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes.
You can set your communication preferences or opt out of text messages from each system at any time following the initial message.
Message and data rates may apply.
Contact Location: Richmond, VA
Salary: $65,000.00 – $75,000.00
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Customer Service
Industries: Consumer Services
#J-18808-Ljbffr