TEKsystems c/o Allegis Group
Description
Our customer is looking for a talented individual to add to their Desktop Support Team to provide 1st shift support for their location in Batavia, OH. The ideal candidate will bring 2+ years of strong hands on technical end user support to the table. Someone with a great personality and has high motivation to grow in an IT career is desired for this unique opportunity. The candidate’s technical skills required to succeed will be providing technical support and hardware installation in an enterprise level environment. This resource will also be responsible for supporting project work like deployments of new end user technology in the environment.
Facility Information
600,000 ft warehouse / distribution center
$2-3M worth of product is shipped out daily
This is one of our main distribution centers, so having an IT onsite resource full-time is critical to operations
Attached is a PDF with some additional info, some photos of the facility, etc.
Support Expectations
Full-time on-site IT support for this facility
Broad IT experience, willingness to learn new things and jump into ANY technology-related issue that comes up. In addition, having some level of warehouse or manufacturing experience is a must as that is the bulk of the job, there is very little “office” support needed.
Sampling of current tasks
Imaging, configuration, & management of PCs, laptops, desktops, etc.
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility (PCs, laptops, docks, RF scanners, printers, ancillary devices) – Includes ordering and managing peripheral devices, cables, monitors, etc.
Specialty hardware configurations and management (i.e. mobile PC carts & scanners for inventory, IT equipment deployment for new logistics technology)
Scanner locker system management (see image in PDF)
Manages the badge system, adding/removing/creation of ID badges for employees
All On-site / hands‑on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets (I don’t have good ticket volume data as much of the work is done by in-person requests, etc.)
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices – There’s an ongoing project to refresh ALL the RF scan guns at the facility, all hardware has been ordered and should ship in December, so configuration and deployment of that equipment
Skills desktop troubleshooting, Windows 10, Desktop Support
Top Skills Details desktop troubleshooting
Additional Skills & Qualifications This role requires someone that can be self directed and manage their time as they are the sole technical support at times.
Experience Level Intermediate Level
Job Type & Location This is a Contract to Hire position based out of Batavia, OH.
Pay and Benefits
Pay range: $20.00 – $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Batavia,OH.
Application Deadline This position is anticipated to close on Jan 2, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Facility Information
600,000 ft warehouse / distribution center
$2-3M worth of product is shipped out daily
This is one of our main distribution centers, so having an IT onsite resource full-time is critical to operations
Attached is a PDF with some additional info, some photos of the facility, etc.
Support Expectations
Full-time on-site IT support for this facility
Broad IT experience, willingness to learn new things and jump into ANY technology-related issue that comes up. In addition, having some level of warehouse or manufacturing experience is a must as that is the bulk of the job, there is very little “office” support needed.
Sampling of current tasks
Imaging, configuration, & management of PCs, laptops, desktops, etc.
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility (PCs, laptops, docks, RF scanners, printers, ancillary devices) – Includes ordering and managing peripheral devices, cables, monitors, etc.
Specialty hardware configurations and management (i.e. mobile PC carts & scanners for inventory, IT equipment deployment for new logistics technology)
Scanner locker system management (see image in PDF)
Manages the badge system, adding/removing/creation of ID badges for employees
All On-site / hands‑on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets (I don’t have good ticket volume data as much of the work is done by in-person requests, etc.)
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices – There’s an ongoing project to refresh ALL the RF scan guns at the facility, all hardware has been ordered and should ship in December, so configuration and deployment of that equipment
Skills desktop troubleshooting, Windows 10, Desktop Support
Top Skills Details desktop troubleshooting
Additional Skills & Qualifications This role requires someone that can be self directed and manage their time as they are the sole technical support at times.
Experience Level Intermediate Level
Job Type & Location This is a Contract to Hire position based out of Batavia, OH.
Pay and Benefits
Pay range: $20.00 – $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Batavia,OH.
Application Deadline This position is anticipated to close on Jan 2, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr