Jack Schmitt Chevrolet Of Ofallon
Customer Care Associate at Jack Schmitt Chevrolet Of Ofallon
Join to apply for the
Customer Care Associate
role at
Jack Schmitt Chevrolet Of Ofallon . Be among the first 25 applicants.
Pay Range Base pay range: $14.00/hr – $16.00/hr
Location O'Fallon, IL 62269
Job Description The Customer Care Associate is responsible for responding to incoming internet leads and sales calls, as well as making outbound phone calls to potential and existing clients.
Responsibilities
Responding to inbound leads by phone, text message, and email with the goal of scheduling sales appointments.
Confirming all sales appointments and rescheduling missed appointments.
Assisting BDC Manager and Sales Managers with unsold, sold and service appointment follow-up as assigned.
Providing accurate vehicle information to prospects.
Preparing Sales Associate and vehicle (if applicable) for incoming appointments.
Utilize CRM system to record all work completed, and assist managers and sales associates with input of new information.
Communicate consistently with BDC manager and report all activity to them.
Participate in ongoing training.
Other duties as assigned.
Schedule Monday-Wednesday-Friday-Saturday
Requirements
Exceptional communication skills, especially phone skills.
Strong customer service abilities and background.
Positive energy and pleasant demeanor.
Eager to improve with a competitive attitude.
Team player, able to follow direction and be punctual.
Organized and self-motivated, desire to achieve goals.
Works well independently.
Clean driving record and professional appearance.
Ability to pass a criminal background check and drug test.
Experience
Clean Driving Record: 1 year (preferred)
Customer Service: 1 year (preferred)
Call Center/Phone Sales: 1 year (preferred)
Education
High school or equivalent: (preferred)
License
Driver's License: (required)
Work Authorization
United States: (required)
Shifts
Evening: (required)
Benefits offered
Flexible schedules
Employee discounts
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Motor Vehicle Manufacturing
#J-18808-Ljbffr
Customer Care Associate
role at
Jack Schmitt Chevrolet Of Ofallon . Be among the first 25 applicants.
Pay Range Base pay range: $14.00/hr – $16.00/hr
Location O'Fallon, IL 62269
Job Description The Customer Care Associate is responsible for responding to incoming internet leads and sales calls, as well as making outbound phone calls to potential and existing clients.
Responsibilities
Responding to inbound leads by phone, text message, and email with the goal of scheduling sales appointments.
Confirming all sales appointments and rescheduling missed appointments.
Assisting BDC Manager and Sales Managers with unsold, sold and service appointment follow-up as assigned.
Providing accurate vehicle information to prospects.
Preparing Sales Associate and vehicle (if applicable) for incoming appointments.
Utilize CRM system to record all work completed, and assist managers and sales associates with input of new information.
Communicate consistently with BDC manager and report all activity to them.
Participate in ongoing training.
Other duties as assigned.
Schedule Monday-Wednesday-Friday-Saturday
Requirements
Exceptional communication skills, especially phone skills.
Strong customer service abilities and background.
Positive energy and pleasant demeanor.
Eager to improve with a competitive attitude.
Team player, able to follow direction and be punctual.
Organized and self-motivated, desire to achieve goals.
Works well independently.
Clean driving record and professional appearance.
Ability to pass a criminal background check and drug test.
Experience
Clean Driving Record: 1 year (preferred)
Customer Service: 1 year (preferred)
Call Center/Phone Sales: 1 year (preferred)
Education
High school or equivalent: (preferred)
License
Driver's License: (required)
Work Authorization
United States: (required)
Shifts
Evening: (required)
Benefits offered
Flexible schedules
Employee discounts
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Motor Vehicle Manufacturing
#J-18808-Ljbffr