Avenue5 Residential
Job Title
Property Manager
About The Property Manager Position The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.
Responsibilities
Manage day‑to‑day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and property marketing in accordance with company standards.
Meet client expectations and provide an excellent customer‑service experience.
Recruit, interview, provide corrective feedback, and hire associates.
Create a climate in which associates want to do their best by leading, communicating a shared vision, coaching and developing them.
Execute the strategic marketing plan to attract and retain residents.
Understand the operations guidelines established within the property management agreement.
Respond to resident complaints and issues; serve as liaison to residents and the corporate office regarding common‑area maintenance and enforcement of landlord rules.
Maintain professional and technical knowledge by attending workshops, reviewing publications, and establishing networks.
Organize and implement site natural disaster and emergency evacuation plans.
Manage property and associate safety records, property loss claims, and risk‑management initiatives.
Other duties as assigned.
Education and Experience
High school diploma required; bachelor’s degree preferred.
Two to three years of property‑management experience required.
One to two years of direct management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or required in some locations.
Knowledge of Salesforce.com preferred.
Prior experience in Yardi Voyager or an equivalent system preferred.
Skills and Requirements
Very strong organizational and time‑management skills.
Strong interpersonal skills to effectively communicate with all levels of management.
Intermediate knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Sensitivity to confidential matters.
Ability to work independently, prioritize effectively in a fast‑paced environment with urgency.
Ability to relay technical concerns with adequate detail, quickly and accurately.
Proficiency in written and spoken English.
Ability to use general office equipment (telephone, fax, printer, copier, key‑track system).
Excellent customer service and interpersonal skills, with ability to relate to others.
Ability to defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Award‑Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work™ since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
#J-18808-Ljbffr
About The Property Manager Position The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.
Responsibilities
Manage day‑to‑day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and property marketing in accordance with company standards.
Meet client expectations and provide an excellent customer‑service experience.
Recruit, interview, provide corrective feedback, and hire associates.
Create a climate in which associates want to do their best by leading, communicating a shared vision, coaching and developing them.
Execute the strategic marketing plan to attract and retain residents.
Understand the operations guidelines established within the property management agreement.
Respond to resident complaints and issues; serve as liaison to residents and the corporate office regarding common‑area maintenance and enforcement of landlord rules.
Maintain professional and technical knowledge by attending workshops, reviewing publications, and establishing networks.
Organize and implement site natural disaster and emergency evacuation plans.
Manage property and associate safety records, property loss claims, and risk‑management initiatives.
Other duties as assigned.
Education and Experience
High school diploma required; bachelor’s degree preferred.
Two to three years of property‑management experience required.
One to two years of direct management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or required in some locations.
Knowledge of Salesforce.com preferred.
Prior experience in Yardi Voyager or an equivalent system preferred.
Skills and Requirements
Very strong organizational and time‑management skills.
Strong interpersonal skills to effectively communicate with all levels of management.
Intermediate knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Sensitivity to confidential matters.
Ability to work independently, prioritize effectively in a fast‑paced environment with urgency.
Ability to relay technical concerns with adequate detail, quickly and accurately.
Proficiency in written and spoken English.
Ability to use general office equipment (telephone, fax, printer, copier, key‑track system).
Excellent customer service and interpersonal skills, with ability to relate to others.
Ability to defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Award‑Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work™ since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
#J-18808-Ljbffr