Genesis
Business Office Manager – Genesis Healthcare
Join to apply for the
Business Office Manager
role at
Genesis .
Base pay range: $60,000.00/yr - $75,000.00/yr.
Overview At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high‑quality care and exceptional service. As a leading provider in the long‑term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well‑being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities Healthcare is evolving. Patients and their families expect more from healthcare centers and team members – they expect a well‑evaluated, personalised quality of service that meets them where they are. They expect skilled practitioners and experts that push the boundaries of ordinary service to excellence in care. This is a new era of skilled nursing and long‑term care – one that empowers and nurtures, leads with compassion, and leaves a lasting impression.
Are you experienced in driving Revenue Cycle Management (RCM) performance at the centre level, with a focus on measurable outcomes?
Can you lead and improve all aspects of the revenue cycle—from pre‑admission through discharge—to maximise timely and accurate revenue collection?
Do you thrive in a collaborative environment, working closely with Market leaders and support teams to achieve positive accounts receivable (AR) outcomes?
Are you confident in identifying training needs and communicating them effectively to ensure continuous performance improvement across your team?
Do you consistently demonstrate a strong understanding of your responsibilities and ensure tasks are executed with attention to detail and timeliness?
Are you comfortable working cross‑functionally with departments like Admissions, Clinical Reimbursement, and Social Services to maintain accurate and compliant patient account management?
What You’ll Do As a Business Office Manager, you’ll oversee the full spectrum of revenue cycle management functions—from pre‑admission to discharge. Your focus will be on optimising collections, ensuring compliance, and leading a high‑performing business office team that may include Assistant Business Office Managers, Bookkeepers, and Receptionists.
You Will
Lead day‑to‑day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
Act as a financial liaison during the resident journey—from conducting financial interviews during admission to assisting with discharge obligations.
Support compliance with state, federal, and corporate guidelines—including cash handling procedures and segregation of duties.
Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR ageing, and DSO) to identify challenges and develop sustainable, action‑oriented solutions.
Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.
Qualifications
A high school diploma or equivalent is required.
A degree or post‑secondary education or additional coursework in accounting or finance is preferred.
At least five years of experience in billing and collections is required—experience in billing and collections in a long‑term care setting is preferred.
A strong understanding of RCM systems, processes, and performance metrics.
A collaborative mindset with the ability to lead and develop a business office team.
Confidence and professionalism in working with residents, families, and centre leaders.
Benefits
Variable compensation plans
Tuition, travel, and wireless service discounts
Employee assistance programme to support mental health
Employee foundation to financially assist through unforeseen hardships
Health, dental, vision, company‑paid life insurance, 401(k), paid time off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically‑enrolled employees and their immediate family members
On‑Demand Pay Programme that allows instant access to a portion of the money you’ve already earned
Voluntary Insurance
Pet insurance
Term and whole life insurance
Short‑term disability
Hospital indemnity
Personal accident
Critical illness
Cancer coverage
Other Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Administrative
Industries: Hospitals and Health Care
Restrictions apply based on collective bargaining agreements, applicable state law, and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range: USD $60,000.00 - USD $75,000.00 /Yr.
Referrals increase your chances of interviewing at Genesis by 2x. Get notified about new Office Manager jobs in
Parkersburg, WV .
#J-18808-Ljbffr
Business Office Manager
role at
Genesis .
Base pay range: $60,000.00/yr - $75,000.00/yr.
Overview At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high‑quality care and exceptional service. As a leading provider in the long‑term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well‑being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities Healthcare is evolving. Patients and their families expect more from healthcare centers and team members – they expect a well‑evaluated, personalised quality of service that meets them where they are. They expect skilled practitioners and experts that push the boundaries of ordinary service to excellence in care. This is a new era of skilled nursing and long‑term care – one that empowers and nurtures, leads with compassion, and leaves a lasting impression.
Are you experienced in driving Revenue Cycle Management (RCM) performance at the centre level, with a focus on measurable outcomes?
Can you lead and improve all aspects of the revenue cycle—from pre‑admission through discharge—to maximise timely and accurate revenue collection?
Do you thrive in a collaborative environment, working closely with Market leaders and support teams to achieve positive accounts receivable (AR) outcomes?
Are you confident in identifying training needs and communicating them effectively to ensure continuous performance improvement across your team?
Do you consistently demonstrate a strong understanding of your responsibilities and ensure tasks are executed with attention to detail and timeliness?
Are you comfortable working cross‑functionally with departments like Admissions, Clinical Reimbursement, and Social Services to maintain accurate and compliant patient account management?
What You’ll Do As a Business Office Manager, you’ll oversee the full spectrum of revenue cycle management functions—from pre‑admission to discharge. Your focus will be on optimising collections, ensuring compliance, and leading a high‑performing business office team that may include Assistant Business Office Managers, Bookkeepers, and Receptionists.
You Will
Lead day‑to‑day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
Act as a financial liaison during the resident journey—from conducting financial interviews during admission to assisting with discharge obligations.
Support compliance with state, federal, and corporate guidelines—including cash handling procedures and segregation of duties.
Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR ageing, and DSO) to identify challenges and develop sustainable, action‑oriented solutions.
Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.
Qualifications
A high school diploma or equivalent is required.
A degree or post‑secondary education or additional coursework in accounting or finance is preferred.
At least five years of experience in billing and collections is required—experience in billing and collections in a long‑term care setting is preferred.
A strong understanding of RCM systems, processes, and performance metrics.
A collaborative mindset with the ability to lead and develop a business office team.
Confidence and professionalism in working with residents, families, and centre leaders.
Benefits
Variable compensation plans
Tuition, travel, and wireless service discounts
Employee assistance programme to support mental health
Employee foundation to financially assist through unforeseen hardships
Health, dental, vision, company‑paid life insurance, 401(k), paid time off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically‑enrolled employees and their immediate family members
On‑Demand Pay Programme that allows instant access to a portion of the money you’ve already earned
Voluntary Insurance
Pet insurance
Term and whole life insurance
Short‑term disability
Hospital indemnity
Personal accident
Critical illness
Cancer coverage
Other Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Administrative
Industries: Hospitals and Health Care
Restrictions apply based on collective bargaining agreements, applicable state law, and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range: USD $60,000.00 - USD $75,000.00 /Yr.
Referrals increase your chances of interviewing at Genesis by 2x. Get notified about new Office Manager jobs in
Parkersburg, WV .
#J-18808-Ljbffr