Bermex
Supervisor Meter Services | Columbus, OH (DOT)
Operator Meter Services Supervisor at Bermex. Full‑time, regular. Reports to Operations or Project Manager. Interacts with customers, leads initiatives, requires metering knowledge, time management, and interpersonal communication.
What You’ll Do
Identify, investigate, and resolve meter reading issues, ensuring deadlines.
Partner with customers, managers, utilities and staff to maintain customer satisfaction through regular communication.
Collaborate with management to identify inefficiencies and cost‑saving opportunities.
Train and mentor staff, provide guidance and performance feedback.
Recommend personnel actions (hiring, evaluation, rewards, disciplinary actions).
Implement measures to improve motivation, equipment performance, work methods, and customer services.
Request necessary personnel, supplies, equipment or repair services.
Drive vehicles equipment to complete assignments or assist workers.
Interpret transportation, safety and company regulations for workers.
Prepare reports on work activities and productivity.
Resolve worker problems or assist in problem resolution.
Schedule and perform preventive maintenance of vehicles and equipment.
Assist with meter reading tasks and extensive walking and standing.
Work outside in various weather conditions and handle physical force.
Handle customer inquiries and provide general information about meter services.
Use telephone, tablet, and computer for communication.
About You Must Haves:
High school diploma or GED.
Minimum 21 years old.
At least 2 years experience in project management or a supervisory role.
Upon hire, complete and pass all Pipeline Operator Qualification training.
Nice to Have:
Bachelor’s degree.
3 years experience in smart metering supervision or related field.
1 year continuous work with same employer.
6+ months working outdoors.
Skills
Multi‑task, work independently and as a team.
Excellent leadership and team management.
Flexible daily routine and route scheduling.
Project management skills.
Understanding of industry standards.
Time management for worker efficiencies.
Excellent communication with management and customers.
Professional handling of negative customers.
Attention to detail and problem solving.
Long distance walking and weather preparation.
Drug/Alcohol Testing
Required by federal DOT regulations for gas, electric and water meter workers.
Required for employees working with water, electric, and meters.
Benefits
Group health plans (medical, prescription, dental, vision).
Company group life insurance, accidental death & dismemberment, short and long term disability.
Flexible Spending Accounts or Health Savings Account with company match.
Employee Assistance Program (EAP) for all employees and eligible families.
Automatic enrollment in Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) plan with company match.
PTO Plans (after 90 days of service)
Paid vacation.
Paid holidays.
Paid wedding day.
Veterans Day paid time off.
Paid sick time (New York positions only).
Perks/Allowances
Company vehicle for driver‑based positions.
Gas card for company vehicle.
Company provided cell phone or mobile allowance.
Boot allowance from approved vendors.
Daily per diem for travel‑based positions.
Equal Employment Opportunity We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information.
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What You’ll Do
Identify, investigate, and resolve meter reading issues, ensuring deadlines.
Partner with customers, managers, utilities and staff to maintain customer satisfaction through regular communication.
Collaborate with management to identify inefficiencies and cost‑saving opportunities.
Train and mentor staff, provide guidance and performance feedback.
Recommend personnel actions (hiring, evaluation, rewards, disciplinary actions).
Implement measures to improve motivation, equipment performance, work methods, and customer services.
Request necessary personnel, supplies, equipment or repair services.
Drive vehicles equipment to complete assignments or assist workers.
Interpret transportation, safety and company regulations for workers.
Prepare reports on work activities and productivity.
Resolve worker problems or assist in problem resolution.
Schedule and perform preventive maintenance of vehicles and equipment.
Assist with meter reading tasks and extensive walking and standing.
Work outside in various weather conditions and handle physical force.
Handle customer inquiries and provide general information about meter services.
Use telephone, tablet, and computer for communication.
About You Must Haves:
High school diploma or GED.
Minimum 21 years old.
At least 2 years experience in project management or a supervisory role.
Upon hire, complete and pass all Pipeline Operator Qualification training.
Nice to Have:
Bachelor’s degree.
3 years experience in smart metering supervision or related field.
1 year continuous work with same employer.
6+ months working outdoors.
Skills
Multi‑task, work independently and as a team.
Excellent leadership and team management.
Flexible daily routine and route scheduling.
Project management skills.
Understanding of industry standards.
Time management for worker efficiencies.
Excellent communication with management and customers.
Professional handling of negative customers.
Attention to detail and problem solving.
Long distance walking and weather preparation.
Drug/Alcohol Testing
Required by federal DOT regulations for gas, electric and water meter workers.
Required for employees working with water, electric, and meters.
Benefits
Group health plans (medical, prescription, dental, vision).
Company group life insurance, accidental death & dismemberment, short and long term disability.
Flexible Spending Accounts or Health Savings Account with company match.
Employee Assistance Program (EAP) for all employees and eligible families.
Automatic enrollment in Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) plan with company match.
PTO Plans (after 90 days of service)
Paid vacation.
Paid holidays.
Paid wedding day.
Veterans Day paid time off.
Paid sick time (New York positions only).
Perks/Allowances
Company vehicle for driver‑based positions.
Gas card for company vehicle.
Company provided cell phone or mobile allowance.
Boot allowance from approved vendors.
Daily per diem for travel‑based positions.
Equal Employment Opportunity We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information.
#J-18808-Ljbffr