Texas Veterans Commission
TVC - Program Specialist (Program Specialist III)
Texas Veterans Commission, Austin, Texas, us, 78716
TVC - Program Specialist (Program Specialist III)
Join to apply for the TVC - Program Specialist (Program Specialist III) role at Texas Veterans Commission.
General Description: Serves as a member of the Veterans Education Department Team, compliance team. Performs routine consultative services and technical assistance to institutions of higher learning including public, private, and non‑college degree schools, as well as employers (On‑the‑Job training/Apprenticeships programs). Performs routine consultative services and technical assistance to school officials, program staff, other governmental agencies, community organizations and the general public. Performs VA education compliance and risk‑based survey, technical assistance, original/modification, and outreach visits. Work includes planning, scheduling, and implementing agency programs and policies. Telework policy available.
Essential Duties and Responsibilities
Participates in program planning, development, and implementation.
Evaluates approvals regulations and Veteran student files and documentation submitted by schools and training establishments in certification of Veteran education benefits for eligible students and approval of programs.
Conducts on‑site visits, surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
Performs program approvals and submits complete and correct approval packets to the VA.
Provides technical assistance on program services.
Prepares routine and special correspondence, reports, studies, forms, and documents.
Communicates verbally or in writing with school officials, internal staff, legislative staff, other state and federal agencies and the general public on VA regulations that govern Veterans Education.
Follows established procedures and timelines in completing reporting and administrative responsibilities.
Assists in the maintenance of the Veterans Education Access Database for collecting, organizing, and analyzing program data.
Travel is required for work‑related functions.
Work hours other than 8 am‑5 pm may be required for related functions.
Performs other related work as assigned.
Qualifications
Bachelor’s Degree and five (5) years related experience OR Master’s Degree and three (3) years related experience OR Doctoral Degree and one (1) year related experience.
Experience with a State Approving Agency as a program specialist performing approval or compliance functions OR as an employee of the Department of Veteran Affairs performing duties as an Education Liaison Representative, Education Compliance Survey Specialist, or a related role.
Experience in an institute of post‑secondary or higher education with duties in admissions, financial aid, registration, veteran services and benefits, or similar student support services.
Experience with a state, federal or national accrediting body performing accreditation‑granting or compliance duties for institutes of higher education, career or vocational institutions, apprenticeships or on‑the‑job training programs.
Experience providing training regarding VA education benefits, roles, and responsibilities.
A valid Texas driver’s license is required; final applicants must reside in Texas.
Work hours may include evenings, weekends, and overnight travel.
Preferred Experience and Qualifications
Knowledge of the Veterans Education program.
Knowledge of local, state, and federal laws and regulations relevant to the Education program.
Proficiency with Microsoft Office products.
Honorably discharged Veteran is strongly preferred.
Knowledge, Skills and Abilities
Knowledge of the English language.
Knowledge of laws and regulations pertaining to state and federal veteran education benefits.
Customer service skills to both internal and external customers.
Proficiency with Microsoft Outlook, Word, Excel, and database entry.
Experience interpreting federal and state laws, rules, and regulations.
Ability to work efficiently in a dynamic, multi‑tasking environment and meet deadlines.
Accuracy in reviewing and evaluating documents for completeness.
Effective communication of complex ideas succinctly and clearly, both orally and in writing.
Strong editing skills in correspondence and communications.
Environmental Physical Conditions Normal office work environment, mostly sedentary. May involve walking, standing, staying seated for long periods, pulling, pushing, kneeling, stooping, bending, and lifting up to 30 lbs. Requires extensive telephone use and repetitive hand/wrist motions while using a computer.
To receive Military Employment preference, applicable source documents must be provided before an interview can be extended. Attach required documents to the application.
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General Description: Serves as a member of the Veterans Education Department Team, compliance team. Performs routine consultative services and technical assistance to institutions of higher learning including public, private, and non‑college degree schools, as well as employers (On‑the‑Job training/Apprenticeships programs). Performs routine consultative services and technical assistance to school officials, program staff, other governmental agencies, community organizations and the general public. Performs VA education compliance and risk‑based survey, technical assistance, original/modification, and outreach visits. Work includes planning, scheduling, and implementing agency programs and policies. Telework policy available.
Essential Duties and Responsibilities
Participates in program planning, development, and implementation.
Evaluates approvals regulations and Veteran student files and documentation submitted by schools and training establishments in certification of Veteran education benefits for eligible students and approval of programs.
Conducts on‑site visits, surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
Performs program approvals and submits complete and correct approval packets to the VA.
Provides technical assistance on program services.
Prepares routine and special correspondence, reports, studies, forms, and documents.
Communicates verbally or in writing with school officials, internal staff, legislative staff, other state and federal agencies and the general public on VA regulations that govern Veterans Education.
Follows established procedures and timelines in completing reporting and administrative responsibilities.
Assists in the maintenance of the Veterans Education Access Database for collecting, organizing, and analyzing program data.
Travel is required for work‑related functions.
Work hours other than 8 am‑5 pm may be required for related functions.
Performs other related work as assigned.
Qualifications
Bachelor’s Degree and five (5) years related experience OR Master’s Degree and three (3) years related experience OR Doctoral Degree and one (1) year related experience.
Experience with a State Approving Agency as a program specialist performing approval or compliance functions OR as an employee of the Department of Veteran Affairs performing duties as an Education Liaison Representative, Education Compliance Survey Specialist, or a related role.
Experience in an institute of post‑secondary or higher education with duties in admissions, financial aid, registration, veteran services and benefits, or similar student support services.
Experience with a state, federal or national accrediting body performing accreditation‑granting or compliance duties for institutes of higher education, career or vocational institutions, apprenticeships or on‑the‑job training programs.
Experience providing training regarding VA education benefits, roles, and responsibilities.
A valid Texas driver’s license is required; final applicants must reside in Texas.
Work hours may include evenings, weekends, and overnight travel.
Preferred Experience and Qualifications
Knowledge of the Veterans Education program.
Knowledge of local, state, and federal laws and regulations relevant to the Education program.
Proficiency with Microsoft Office products.
Honorably discharged Veteran is strongly preferred.
Knowledge, Skills and Abilities
Knowledge of the English language.
Knowledge of laws and regulations pertaining to state and federal veteran education benefits.
Customer service skills to both internal and external customers.
Proficiency with Microsoft Outlook, Word, Excel, and database entry.
Experience interpreting federal and state laws, rules, and regulations.
Ability to work efficiently in a dynamic, multi‑tasking environment and meet deadlines.
Accuracy in reviewing and evaluating documents for completeness.
Effective communication of complex ideas succinctly and clearly, both orally and in writing.
Strong editing skills in correspondence and communications.
Environmental Physical Conditions Normal office work environment, mostly sedentary. May involve walking, standing, staying seated for long periods, pulling, pushing, kneeling, stooping, bending, and lifting up to 30 lbs. Requires extensive telephone use and repetitive hand/wrist motions while using a computer.
To receive Military Employment preference, applicable source documents must be provided before an interview can be extended. Attach required documents to the application.
#J-18808-Ljbffr