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Community Options, Inc.

Quality Assurance Coordinator (IDD Services)

Community Options, Inc., New York, New York, us, 10261

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Quality Assurance Coordinator (IDD Services) Description Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Queens, NY. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office, be held accountable for ensuring appropriate implementation of policies and procedures, and ensure programs are completely in compliance with state rules, regulations, and agency policies.

Starting pay is $26.00 per hour.

Responsibilities

Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation

Conduct comprehensive record reviews

Conduct physical site inspections of homes and programs

Conduct 30-day initial audit of all new homes and programs

Audit individuals’ in‑house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct

Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director

Recommend any necessary changes in current policy and procedures

Additional tasks and responsibilities may be assigned

Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

Bachelor’s degree in a related field and three years of relevant experience

Valid driver’s license with a satisfactory driving record

Commitment to and knowledge of community‑based support for persons with disabilities

Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions

Independent judgment is required to plan, prioritize, and organize diversified workload

Proficient with Microsoft Office 365

Knowledge and understanding of local regulatory agency operations

Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

Competitive Insurance Benefits (Medical, Dental, Vision)

Paid Holidays—Including a Birthday Holiday

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Incredible career growth opportunities

University partnerships that include tuition reduction

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Quality Assurance

Industries: Hospitals and Health Care

Community Options is an Equal Opportunity Employer M/F/D/V

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