DFW Movers & Erectors, Inc.
Business Support Specialist
DFW Movers & Erectors, Inc., Fort Worth, Texas, United States, 76102
Business Support Specialist
DFW Movers & Erectors
is seeking a bilingual English/Spanish Business Support Specialist to provide exceptional support across sales, HR, and general operations. The role requires strong organizational skills, attention to detail, and a people‑first mindset.
Position Responsibilities
Greet, welcome, and direct guests to the appropriate person or location.
Respond to incoming calls as the first point of contact for the business, providing a high level of professionalism, customer service, and friendly reception experience.
Engage and pre‑qualify prospective customers by answering initial questions, gathering and recording accurate details, confirming service requirements, and determining needs before referring them to the sales team.
Assist with scheduling customer appointments to support the sales process.
Assist Field Estimators with preparation of quotes, work orders, and purchase orders in WrightPlan.
Enter job expenses and upload documents when work orders are completed and ready for billing.
Work with Field Estimators to distribute and collect completed work orders in a timely manner for billing purposes.
Ensure reception area is clean and organized, with all necessary marketing materials (e.g., pens, forms, and brochures).
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order office supplies and keep inventory of stock.
Provide administrative support to all team members as necessary.
Perform miscellaneous clerical and administrative duties as needed.
Compile, verify, and enter weekly payroll data from timekeeping systems and internal records to maintain accurate payroll documentation.
Assist employees with timekeeping issues, basic payroll questions, and HRIS issues.
Work closely with HR and Operations teams to ensure time is accurate.
Follow up with managers and employees on time discrepancies, missed punches, and outstanding approvals.
Assist employees with system access and basic troubleshooting.
Work with the HR Manager to keep systems updated with current employee data.
Facilitate communication by serving as a Spanish/English interpreter and translator as required.
Provide ongoing support to HR and Sales teams.
Additional duties as assigned.
Critical Competencies
Bilingual (Spanish) both written and verbal – Required.
100% in office, no remote work.
Exceptional attention to detail, with a track record of accuracy and dependability.
Collaborative mindset with a positive attitude and a strong focus on customer service.
Excellent written, verbal, and interpersonal communication skills.
Sense of urgency, ownership, initiative, and accountability in resolving issues.
Quick learner, with the ability to navigate multiple software systems.
High attention to detail and accuracy while working under a deadline.
Ability to handle sensitive and confidential information with discretion.
Self‑starter, capable of working independently.
Team player with a continuous learning mindset.
Willingness to perform additional duties to support team success.
Flexible and able to multitask; can work within an ambiguous, fast‑moving environment.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Qualifications
High school diploma or equivalent required; post‑secondary education a plus.
Minimum 2 years of experience in inside sales, human resources, or other related fields.
Payroll experience a plus.
Proficient computer skills using Microsoft Office (Excel, Outlook, and Word).
Demonstrated ability to operate basic office equipment.
Valid driver’s license.
Core Values
Deliver – We Do What We Say We Will Do.
Respect – We treat people with dignity and respect.
Integrity – We do the right thing even when no one is looking.
Vigilance – We watch out for the company, each other, and our customers.
Excellence – We do it right the first time.
Benefits
Health Insurance.
Dental Insurance.
Vision Insurance.
Company‑paid Life Insurance & Short‑Term Disability.
401(k) with company match.
Paid Holidays.
Paid Time Off.
Additional Information DFW Movers & Erectors, Inc. is an industrial moving company specialized in rigging, crating, moving, erecting, painting, and warehousing of heavy machinery throughout Texas since 1980. We proudly serve the state of Texas from our locations in Fort Worth, Garland, San Antonio, and Katy.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
DFW Movers & Erectors, Inc. is an Equal Opportunity Employer. Applications are considered without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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is seeking a bilingual English/Spanish Business Support Specialist to provide exceptional support across sales, HR, and general operations. The role requires strong organizational skills, attention to detail, and a people‑first mindset.
Position Responsibilities
Greet, welcome, and direct guests to the appropriate person or location.
Respond to incoming calls as the first point of contact for the business, providing a high level of professionalism, customer service, and friendly reception experience.
Engage and pre‑qualify prospective customers by answering initial questions, gathering and recording accurate details, confirming service requirements, and determining needs before referring them to the sales team.
Assist with scheduling customer appointments to support the sales process.
Assist Field Estimators with preparation of quotes, work orders, and purchase orders in WrightPlan.
Enter job expenses and upload documents when work orders are completed and ready for billing.
Work with Field Estimators to distribute and collect completed work orders in a timely manner for billing purposes.
Ensure reception area is clean and organized, with all necessary marketing materials (e.g., pens, forms, and brochures).
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order office supplies and keep inventory of stock.
Provide administrative support to all team members as necessary.
Perform miscellaneous clerical and administrative duties as needed.
Compile, verify, and enter weekly payroll data from timekeeping systems and internal records to maintain accurate payroll documentation.
Assist employees with timekeeping issues, basic payroll questions, and HRIS issues.
Work closely with HR and Operations teams to ensure time is accurate.
Follow up with managers and employees on time discrepancies, missed punches, and outstanding approvals.
Assist employees with system access and basic troubleshooting.
Work with the HR Manager to keep systems updated with current employee data.
Facilitate communication by serving as a Spanish/English interpreter and translator as required.
Provide ongoing support to HR and Sales teams.
Additional duties as assigned.
Critical Competencies
Bilingual (Spanish) both written and verbal – Required.
100% in office, no remote work.
Exceptional attention to detail, with a track record of accuracy and dependability.
Collaborative mindset with a positive attitude and a strong focus on customer service.
Excellent written, verbal, and interpersonal communication skills.
Sense of urgency, ownership, initiative, and accountability in resolving issues.
Quick learner, with the ability to navigate multiple software systems.
High attention to detail and accuracy while working under a deadline.
Ability to handle sensitive and confidential information with discretion.
Self‑starter, capable of working independently.
Team player with a continuous learning mindset.
Willingness to perform additional duties to support team success.
Flexible and able to multitask; can work within an ambiguous, fast‑moving environment.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Qualifications
High school diploma or equivalent required; post‑secondary education a plus.
Minimum 2 years of experience in inside sales, human resources, or other related fields.
Payroll experience a plus.
Proficient computer skills using Microsoft Office (Excel, Outlook, and Word).
Demonstrated ability to operate basic office equipment.
Valid driver’s license.
Core Values
Deliver – We Do What We Say We Will Do.
Respect – We treat people with dignity and respect.
Integrity – We do the right thing even when no one is looking.
Vigilance – We watch out for the company, each other, and our customers.
Excellence – We do it right the first time.
Benefits
Health Insurance.
Dental Insurance.
Vision Insurance.
Company‑paid Life Insurance & Short‑Term Disability.
401(k) with company match.
Paid Holidays.
Paid Time Off.
Additional Information DFW Movers & Erectors, Inc. is an industrial moving company specialized in rigging, crating, moving, erecting, painting, and warehousing of heavy machinery throughout Texas since 1980. We proudly serve the state of Texas from our locations in Fort Worth, Garland, San Antonio, and Katy.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
DFW Movers & Erectors, Inc. is an Equal Opportunity Employer. Applications are considered without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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