Goodwill Industries of Southwestern Michigan
Team Leader
Goodwill Industries of Southwestern Michigan, Kalamazoo, Michigan, United States, 49006
Join to apply for the
Team Leader
role at
Goodwill Industries of Southwestern Michigan .
Be among the first 25 applicants.
Goodwill Industries of Southwestern Michigan provided pay range This range is provided by Goodwill Industries of Southwestern Michigan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $16.00/hr - $16.00/hr
About Goodwill Industries of Southwestern Michigan Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand‑alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization’s values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
Job Duties
Demonstrate excellence in customer service
Work with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practices
Maintain proper in-store stock levels of merchandise and stock rotation, and report any variances
Know and demonstrate all aspects of cash handling procedures
Train team members in proper procedures
Follow all safety guidelines and procedures
Perform any additional duties as assigned by management
Qualifications
Demonstrated competence in interpersonal relations, leadership and problem solving
Demonstrated experience in cash handling
Strong reading, writing, speaking and communication skills
Strong mathematics skills related to retail operations
Ability to train and explain processes to others
Ability to motivate self and others
Previous team leadership experience preferred
High school diploma or equivalent preferred
Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing
Must be able to work a variety of hours in order to close or open the store
Must have a reliable vehicle in order to conduct required off‑site agency business on an occasional basis
Must possess a valid motor vehicle operator license
Must pass a pre-employment drug screen and theft-related background check
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Individual and Family Services
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Team Leader
role at
Goodwill Industries of Southwestern Michigan .
Be among the first 25 applicants.
Goodwill Industries of Southwestern Michigan provided pay range This range is provided by Goodwill Industries of Southwestern Michigan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $16.00/hr - $16.00/hr
About Goodwill Industries of Southwestern Michigan Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand‑alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization’s values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
Job Duties
Demonstrate excellence in customer service
Work with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practices
Maintain proper in-store stock levels of merchandise and stock rotation, and report any variances
Know and demonstrate all aspects of cash handling procedures
Train team members in proper procedures
Follow all safety guidelines and procedures
Perform any additional duties as assigned by management
Qualifications
Demonstrated competence in interpersonal relations, leadership and problem solving
Demonstrated experience in cash handling
Strong reading, writing, speaking and communication skills
Strong mathematics skills related to retail operations
Ability to train and explain processes to others
Ability to motivate self and others
Previous team leadership experience preferred
High school diploma or equivalent preferred
Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing
Must be able to work a variety of hours in order to close or open the store
Must have a reliable vehicle in order to conduct required off‑site agency business on an occasional basis
Must possess a valid motor vehicle operator license
Must pass a pre-employment drug screen and theft-related background check
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Individual and Family Services
#J-18808-Ljbffr