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Ross Stores, Inc.

Distribution Center Warehouse Supervisor

Ross Stores, Inc., Buckeye, Arizona, United States, 85326

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Distribution Center Warehouse Supervisor Join to apply for the

Distribution Center Warehouse Supervisor

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Ross Stores, Inc.

Overview Our values start with our people; join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. We focus on delivering a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure‑hunt experience.

As part of our team you will experience:

Success – our winning team pursues excellence while learning and evolving

Career growth – we develop industry‑leading talent because Ross grows when our people grow

Teamwork – we work together to solve hard problems and find the right solution

Diversity, Equality & Inclusion – we celebrate the backgrounds, identities, and ideas of those who work and shop with us and strive to be a positive force in our community

Our corporate headquarters are in Dublin, CA; we have three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose Supervises activities of regular associates and temporary workers. Assesses production schedules and man‑hour requirements for job completion. Interprets company policies and procedures to ensure compliance. Enforces safety regulations. Evaluates production methods, performance, and efficiency for improvements. Prepares associate performance evaluations and assists in administration of reviews. Determines time and production standards, maintains records. Demonstrates a "can‑do", "make‑it‑happen" attitude with perseverance and initiative to ensure top performance, quality, and service to our stores. Responsible for developing and maintaining an open, engaging labor‑relations environment that remains issue‑free.

Essential Functions

Manages hourly team to ensure timely and accurate processing and distribution of merchandise to stores

Uses the MAP (Managing Associate Performance) process to train, assess, motivate, coach, and evaluate associates in all areas of job duties

Ensures rapid, accurate movement and processing of merchandise using established engineered methods and standards

Organizes and prioritizes daily work orders and staffing needs to meet production goals

Ensures accuracy and quality of work for all Ross and temporary associates

Creates an effective team culture that recognizes individual and team performance while maintaining an issue‑free environment in a demanding workplace

Establishes and maintains strong working relationships with other Area Supervisors, DC Merchandise Managers, and Human Resources

Conducts daily huddle meetings to communicate important daily events and priorities

Facilitates associate training/meetings for subjects such as safety, human resources, new process orientation, and other topics as needed

Enforces policies and safety regulations, providing appropriate positive and negative consequences to manage safe working behaviors

Conducts disciplinary meetings regarding job performance with associates in compliance with company policies and procedures, including separation process when direct reports are terminated

Manages all administrative tasks and functions for the responsible area

Performs applicant interviews and makes hiring decisions

Prepares associate evaluations and administers reviews with assistance from the DC Merchandise Manager

Maintains daily paperwork such as time and production/CP2 records

Assists merchandise processors with paperwork, ticketing problems, and troubleshooting orders

Provides updates to the DC Merchandise Manager on production planning information and needs/problems of the area

Works on special projects as needed

Attends and helps plan any special events planned for the team

Competencies

Interpersonal Skills

Communication

Collaboration

Drives Results

Adaptability

Leadership

Planning & Organizing

Commitment

Qualifications And Special Skills Required

BS degree or two years supervisory experience in a production or merchandising function (preferred)

Developed written and verbal communication skills, and organization/prioritization skills are necessary

Excellent interpersonal skills; ability to work collaboratively across multiple shifts/departments is required

Physical Requirements / ADA Job requires ability to work in a warehouse environment on a concrete floor all day. Requires continuous standing, walking, hearing, pushing and pulling. Consistent timeliness and regular attendance are necessary. Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting to 50 lbs. Vision requirements: ability to see information in print and/or electronically. This role requires full‑time in‑office presence, including in‑person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.

Supervisory Responsibilities Hourly associates of varying classifications, including Checker, Marker, Packer, Material Handler, Splitter, Loader, Unloader, Inductor, etc.

Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Equal Employment Opportunity Statement Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Retail

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