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Preferred Home Care of Florida

General Office Support

Preferred Home Care of Florida, Boca Raton, Florida, us, 33481

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Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Position Overview Preferred Home Care of Florida is seeking a detail-oriented and proactive Clerical Support Assistant to join our growing Medicare home health team. This role is critical to ensuring timely, accurate physician orders and complete documentation in compliance with Medicare and regulatory requirements.

The ideal candidate is organized, professional, and comfortable collaborating with physicians, clinical staff, and internal teams. Occasional local travel is required to obtain physician signatures when needed. This position also provides exposure to revenue cycle management, including pre-claim review, review choice demonstration, and the connection between documentation and billing/financial processes.

Key Responsibilities

Organize and track all physician orders and clinical documentation for Medicare home health services

Communicating directly with physician offices to obtain timely signatures and clarifications

Gather Documents for medical record submission

Work closely with the clinical team to ensure documentation accuracy and compliance

Collaborate with marketing and referral teams to support patient intake and continuity of care

Ensure documentation meets Medicare, CMS, and agency compliance standards

Growth revenue cycle processes, including:

Pre-claim review (RCD) to ensure documentation completeness before billing

Assist in ensuring proper documentation flows to billing

Qualifications

Experience in Medicare home health documentation, orders management, or similar healthcare administrative role

Strong understanding of physician orders, OASIS support documentation, and Medicare compliance preferred

Exposure to revenue cycle management, pre-claim review, and choice demonstration processes is a plus

Excellent organizational, communication, and follow-up skills

Ability to work collaboratively with clinical staff, marketers, and referral sources

Professional demeanor when interacting with physician offices and external partners

Reliable transportation for occasional local travel

Proficiency with EMR systems and Microsoft Office applications

What We Offer

Full-time, stable position with a respected Medicare-certified home health agency

Collaborative and supportive team environment

Opportunity to play a key role in patient care coordination and agency growth

Hands‑on exposure to revenue cycle management and the financial impact of accurate documentation

Competitive compensation based on experience

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