Tapestry, Inc.
Kate Spade New York has always been colorful, bold, and optimistic. Since its launch in 1993 with a collection of six essential handbags, we design extraordinary items for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. We are a global lifestyle brand that celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Supervisor Outlet The successful individual will leverage their proficiency in retail to…
Client & Service Expert
Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain inventory integrity.
Adhere to Kate Spade loss prevention policies and operational procedures.
Qualifications
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi‑task and prioritize
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides actionable feedback to others; faces people problems; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
Customer Focus : Is dedicated to meeting the expectations and requirements of customers; acts with customers in mind; establishes and maintains effective relationships.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without the total picture.
Drive for Results : Can be counted on to exceed goals successfully; is top performer; very bottom‑line oriented.
Interpersonal Savvy : Relates well to all kinds of people; builds rapport and constructive relationships.
Learning on the Fly : Learns quickly when facing new problems; open to change; analyzes successes and failures for improvement.
Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; anticipates future consequences; creates competitive strategies.
Developing Direct Reports and Others : Provides challenging tasks and assignments; holds frequent development discussions.
Building Effective Teams : Blends people into teams; fosters morale and open dialogue; creates a feeling of belonging.
Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position. Decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) savings plan and take paid time off for wellness needs and vacations. General description of other compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth Job Segment:
Outside Sales, Sales
#J-18808-Ljbffr
Supervisor Outlet The successful individual will leverage their proficiency in retail to…
Client & Service Expert
Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain inventory integrity.
Adhere to Kate Spade loss prevention policies and operational procedures.
Qualifications
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi‑task and prioritize
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides actionable feedback to others; faces people problems; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
Customer Focus : Is dedicated to meeting the expectations and requirements of customers; acts with customers in mind; establishes and maintains effective relationships.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without the total picture.
Drive for Results : Can be counted on to exceed goals successfully; is top performer; very bottom‑line oriented.
Interpersonal Savvy : Relates well to all kinds of people; builds rapport and constructive relationships.
Learning on the Fly : Learns quickly when facing new problems; open to change; analyzes successes and failures for improvement.
Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; anticipates future consequences; creates competitive strategies.
Developing Direct Reports and Others : Provides challenging tasks and assignments; holds frequent development discussions.
Building Effective Teams : Blends people into teams; fosters morale and open dialogue; creates a feeling of belonging.
Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position. Decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) savings plan and take paid time off for wellness needs and vacations. General description of other compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth Job Segment:
Outside Sales, Sales
#J-18808-Ljbffr