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Powder River Heating & Air Conditioning, Inc.

HVAC Service Manager

Powder River Heating & Air Conditioning, Inc., Sheridan, Wyoming, United States, 82801

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HVAC Service Manager Powder River Heating & Air Conditioning, Wyoming.

We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!

We are looking for a HVAC Service Manager to be part of our team!

This position will oversee dispatch personnel and technicians to ensure customer satisfaction and meet departmental goals and objectives. Communication with customers, vendors, and suppliers for accurate job and project status.

What we have to offer:

Take home company vehicle & gas card

Most jobs are in state, limited traveling

Drug free workplace

Tool trade-in program

Company paid training, including Carrier, Rinnai, PK, and other dealers

Offer online self-directed training

Relocation Assistance Available for Qualified Applicants

Benefits:

Medical 50% paid by employer

Dental & Vison insurance options

Paid time off

6 paid holidays

401k with company match

Take home company vehicle & gas card

Company clothing / phone

Job Title: HVAC Service Manager

Location: Sheridan, Wyoming

Pay: $85,000 - $95,000 (DOE) plus bonus depending on performance

Work Hours: Monday through Friday, some weekends and evenings

What you will be doing:

Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.

Manage HVAC service contracts.

Coordinate and dispatch service calls and preventive maintenance calls.

Technical assistance for technicians' company wide.

Review and approve service technician's timecards.

HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.

Control Estimation. Assist control department in scheduling and completing control jobs.

Communicate with the building managers and maintain working relationships.

Manage parts inventory. Order and maintain parts inventory.

Warranty administration. File paper and online warranties for equipment and service parts.

Ensure that all Technicians receive required certifications

Qualifications / Skills:

Valid driver's license and insurable driving record

5 years of HVAC management-related experience

10 + years of HVAC Service Experience

Boiler/Chiller Service experience

Sales / Estimating experience

Excellent communication skills, oral & written

Excellent organizational skills

Good computer skills including Microsoft Word, Excel, and Microsoft Project

Experience with SharePoint and Procore preferred

Associate's degree or Trade School Certificate desired

EPA Universal Certification

NATE certification or ability to obtain once employed

Check us out online: www.powderriverheating.com

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