Vaco Recruiter Services
Customer Service Representative (Contract-Hire!)
Vaco Recruiter Services, Santa Ana, California, United States, 92725
Customer Care Representative
?
Santa Ana, CA | 100% Onsite ?
Contract-to-Hire ?
$26–$28/hr ?
Production Industry
Bring your customer service skills to a fast-growing production environment where your work truly makes an impact.
This is a
contract-to-hire opportunity
for a Customer Care Representative who enjoys solving problems, supporting customers end-to-end, and being part of a collaborative, high-performing team.
What You’ll Do
Be the primary point of contact for customers via
phone, email, and chat , delivering professional and responsive support
Resolve customer questions and concerns with a solutions-focused mindset
Process and track customer orders, ensuring accurate and timely follow-through
Maintain and update customer records within CRM and internal systems
Partner with internal teams to elevate and resolve urgent or complex issues
Support customer satisfaction initiatives and contribute feedback for continuous improvement
Assist with customer account adjustments and related administrative tasks
What We’re Looking For
2–3 years of customer service experience , ideally in a fast-paced or production-related environment
Strong
communication, problem-solving, and organizational skills
Ability to multitask and stay calm under pressure
Detail-oriented with a commitment to accuracy and customer satisfaction
Comfortable working both independently and as part of a team
Proficiency with
Microsoft Office, CRM platforms, and customer service tools
Why This Opportunity
Contract-to-hire
path with long‑term potential
Competitive hourly pay:
$26–$28/hr
Stable, onsite role with consistent hours
Hands‑on role where your contributions are visible and valued
Collaborative team environment with room to grow
Education
High school diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Marketing, or a related field preferred
Work Environment
Professional office setting
Frequent use of computer and phone
Flexibility to support business needs, including occasional extended hours
Marin @ Vaco https://www.vaco.com/
#J-18808-Ljbffr
Santa Ana, CA | 100% Onsite ?
Contract-to-Hire ?
$26–$28/hr ?
Production Industry
Bring your customer service skills to a fast-growing production environment where your work truly makes an impact.
This is a
contract-to-hire opportunity
for a Customer Care Representative who enjoys solving problems, supporting customers end-to-end, and being part of a collaborative, high-performing team.
What You’ll Do
Be the primary point of contact for customers via
phone, email, and chat , delivering professional and responsive support
Resolve customer questions and concerns with a solutions-focused mindset
Process and track customer orders, ensuring accurate and timely follow-through
Maintain and update customer records within CRM and internal systems
Partner with internal teams to elevate and resolve urgent or complex issues
Support customer satisfaction initiatives and contribute feedback for continuous improvement
Assist with customer account adjustments and related administrative tasks
What We’re Looking For
2–3 years of customer service experience , ideally in a fast-paced or production-related environment
Strong
communication, problem-solving, and organizational skills
Ability to multitask and stay calm under pressure
Detail-oriented with a commitment to accuracy and customer satisfaction
Comfortable working both independently and as part of a team
Proficiency with
Microsoft Office, CRM platforms, and customer service tools
Why This Opportunity
Contract-to-hire
path with long‑term potential
Competitive hourly pay:
$26–$28/hr
Stable, onsite role with consistent hours
Hands‑on role where your contributions are visible and valued
Collaborative team environment with room to grow
Education
High school diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Marketing, or a related field preferred
Work Environment
Professional office setting
Frequent use of computer and phone
Flexibility to support business needs, including occasional extended hours
Marin @ Vaco https://www.vaco.com/
#J-18808-Ljbffr