Ensign Services
About The Company
Ensign Services, Inc. currently serves over 360 health care operations that employ over 55,000 employees across 17 states. These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center” – a team of accounting, legal, human resources, benefits, compliance, payroll, construction, training, and information technology resources. Service Center human resources employees are dedicated subject matter consultants who guide and advise field personnel. This structure allows on‑site leaders and caregivers to focus on day‑to‑day issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource – our people.
About The Opportunity The AR Market Leader provides supervision, direction, guidance, support, training, and oversight to AR Leads and AR Resources across specific Company/Companies, ensuring positive Accounts Receivable trends and results in assigned operations. Reports to and assists the Director of Accounts Receivable in implementing and monitoring company‑wide accounting, compliance, and educational initiatives.
The AR Market Leader is an individual who is a culture champion while demonstrating excellent leadership skills, delivering consistently positive AR results, and pursuing excellence in all aspects of the role. The primary objective of the AR Market Leader is to provide supervision, support, guidance, and direction to a team of AR Resource partners to obtain and sustain positive AR performance. The role will also carry additional specific responsibilities, global in nature, which will serve all Ensign SNF/ALF related partners.
Essential Functions And Responsibilities Leadership
Leader of AR in assigned Ensign Company/Companies providing direct supervision to a team of diverse AR Resources. Ability to lead different levels of employee expertise, advance and improve skill sets, and allocate resources over expansive geographic areas.
Proactively works as a liaison with Operations, AR Leads, and AR Resources to address and resolve root cause concerns contributing to poor AR performance in the facilities.
Escalates issues/concerns as warranted to Company Market Leaders/President, Executive Directors, and AR Director.
Provides leadership in hiring, training, coaching, and disciplining of AR Leads and AR Resources, up to and including termination when necessary.
Provides financial and analytical leadership to Operations Leaders through cluster meetings and other on‑site opportunities.
75‑80% travel within the U.S. to provide world‑class leadership and service to Operations.
Progressive leader and participant in State Health Care Associations, as well as AR sub‑committees when positions become available.
Excellent communication and interpersonal skills at all levels.
Technical
Expert level user of Point Click Care software and the Microsoft Office Suite, including Excel, Word, and PowerPoint.
Can design and manipulate Pivot Tables from Data Warehouse applications.
Can design and deliver professional quality meetings and training programs.
Ability to understand and interpret contractual language to provide guidance to others regarding unique contracts and billing circumstances.
Fluent expert in SNF Consolidated Billing language and rules as defined by CMS, as well as innovative payment models being developed and marketed.
Advanced knowledge of accounting principles and practices, and integrated financial billing systems.
Advanced knowledge of Skilled Nursing and Assisted Living billing, collections, accounting, and audit practices and procedures.
Analytical
Analyzes, monitors, and improves all AR metrics and trends such as Credit Balances, Cash, DSO, and Bad Debt through routine communication with AR Leads, AR Resources, and Operations Leaders.
Provides analysis of the AR metrics to communicate company results and improvement opportunities to Operations Market Leaders/Presidents/EDs, AR Leads, and AR Resources as needed.
Provides AR Leads, AR Resources, and Operations with guidance on developing corrective action plans related to the Business Office and/or AR metrics.
Can drill down into Financial Statements and provide analysis and direction to Operations on revenue and AR‑related transactions.
Develops root‑cause analysis and trends on factors driving AR results.
Managerial
Provides management and day‑to‑day oversight of the AR Leads and/or AR Resources, including recruiting, hiring, onboarding, training, coaching, evaluating, expense reporting, compliance monitoring, directing, and providing career development opportunities, ensuring company competencies are met and maintained.
Adept at setting clear expectations, reviewing progress, providing feedback, guidance, and discipline to employees, and holding them accountable.
Monitors and allocates AR Leads and AR Resources to ensure timely collection of accounts receivable and reduction of bad debt throughout the Company/Markets.
Actively participates in New Acquisitions, including calls and coordination of resources to ensure proper coverage and support through completion of CHOW acceptance/completion.
Ensures compliance with company accounting initiatives, coordinates implementation of new policies, systems, and processes related to accounts receivable, and works with AR Leads and/or AR Resources and Operations to resolve issues promptly and accurately.
Conducts job responsibilities in accordance with the standards set out in Ensign’s Code of Business Conduct, its policies and procedures, the Corporate Integrity Agreement, applicable federal and state laws, and applicable professional standards.
Performs other tasks as assigned.
Qualifications
Bachelor's degree in accounting, business, or related healthcare field.
5 years of relevant financial and managerial experience, such as regional or divisional business office consulting/management for a multi‑site or geographically diverse organization.
Preferred location for this role is in the areas of Charleston, Columbia, Rock Hill, or Greenville.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
Job ID: 1140
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industries Hospitals and Health Care
#J-18808-Ljbffr
About The Opportunity The AR Market Leader provides supervision, direction, guidance, support, training, and oversight to AR Leads and AR Resources across specific Company/Companies, ensuring positive Accounts Receivable trends and results in assigned operations. Reports to and assists the Director of Accounts Receivable in implementing and monitoring company‑wide accounting, compliance, and educational initiatives.
The AR Market Leader is an individual who is a culture champion while demonstrating excellent leadership skills, delivering consistently positive AR results, and pursuing excellence in all aspects of the role. The primary objective of the AR Market Leader is to provide supervision, support, guidance, and direction to a team of AR Resource partners to obtain and sustain positive AR performance. The role will also carry additional specific responsibilities, global in nature, which will serve all Ensign SNF/ALF related partners.
Essential Functions And Responsibilities Leadership
Leader of AR in assigned Ensign Company/Companies providing direct supervision to a team of diverse AR Resources. Ability to lead different levels of employee expertise, advance and improve skill sets, and allocate resources over expansive geographic areas.
Proactively works as a liaison with Operations, AR Leads, and AR Resources to address and resolve root cause concerns contributing to poor AR performance in the facilities.
Escalates issues/concerns as warranted to Company Market Leaders/President, Executive Directors, and AR Director.
Provides leadership in hiring, training, coaching, and disciplining of AR Leads and AR Resources, up to and including termination when necessary.
Provides financial and analytical leadership to Operations Leaders through cluster meetings and other on‑site opportunities.
75‑80% travel within the U.S. to provide world‑class leadership and service to Operations.
Progressive leader and participant in State Health Care Associations, as well as AR sub‑committees when positions become available.
Excellent communication and interpersonal skills at all levels.
Technical
Expert level user of Point Click Care software and the Microsoft Office Suite, including Excel, Word, and PowerPoint.
Can design and manipulate Pivot Tables from Data Warehouse applications.
Can design and deliver professional quality meetings and training programs.
Ability to understand and interpret contractual language to provide guidance to others regarding unique contracts and billing circumstances.
Fluent expert in SNF Consolidated Billing language and rules as defined by CMS, as well as innovative payment models being developed and marketed.
Advanced knowledge of accounting principles and practices, and integrated financial billing systems.
Advanced knowledge of Skilled Nursing and Assisted Living billing, collections, accounting, and audit practices and procedures.
Analytical
Analyzes, monitors, and improves all AR metrics and trends such as Credit Balances, Cash, DSO, and Bad Debt through routine communication with AR Leads, AR Resources, and Operations Leaders.
Provides analysis of the AR metrics to communicate company results and improvement opportunities to Operations Market Leaders/Presidents/EDs, AR Leads, and AR Resources as needed.
Provides AR Leads, AR Resources, and Operations with guidance on developing corrective action plans related to the Business Office and/or AR metrics.
Can drill down into Financial Statements and provide analysis and direction to Operations on revenue and AR‑related transactions.
Develops root‑cause analysis and trends on factors driving AR results.
Managerial
Provides management and day‑to‑day oversight of the AR Leads and/or AR Resources, including recruiting, hiring, onboarding, training, coaching, evaluating, expense reporting, compliance monitoring, directing, and providing career development opportunities, ensuring company competencies are met and maintained.
Adept at setting clear expectations, reviewing progress, providing feedback, guidance, and discipline to employees, and holding them accountable.
Monitors and allocates AR Leads and AR Resources to ensure timely collection of accounts receivable and reduction of bad debt throughout the Company/Markets.
Actively participates in New Acquisitions, including calls and coordination of resources to ensure proper coverage and support through completion of CHOW acceptance/completion.
Ensures compliance with company accounting initiatives, coordinates implementation of new policies, systems, and processes related to accounts receivable, and works with AR Leads and/or AR Resources and Operations to resolve issues promptly and accurately.
Conducts job responsibilities in accordance with the standards set out in Ensign’s Code of Business Conduct, its policies and procedures, the Corporate Integrity Agreement, applicable federal and state laws, and applicable professional standards.
Performs other tasks as assigned.
Qualifications
Bachelor's degree in accounting, business, or related healthcare field.
5 years of relevant financial and managerial experience, such as regional or divisional business office consulting/management for a multi‑site or geographically diverse organization.
Preferred location for this role is in the areas of Charleston, Columbia, Rock Hill, or Greenville.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre‑employment criminal background screening required.
Job ID: 1140
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industries Hospitals and Health Care
#J-18808-Ljbffr