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Amazon

Data Center Technician

Amazon, Sparks, Nevada, United States, 89494

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Job ID: 3151194 | Amazon Data Services, Inc.

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Data Center Technician involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities

Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, respond to operational incidents that impact service availability, and carry out routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services.

Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.

Perform on‑call duties and participate in scheduled maintenance and change management activities.

Contribute to documentation and process improvement initiatives based on analysis of operational issues.

Help interview, train and onboard new team members.

Physical Requirements

Lifting and moving material up to 40 pounds each.

Working in cramped and/or elevated locations.

Bending, lifting, stretching, and reaching.

Standing and walking for up to 8+ hours a day.

Ascending and descending ladders, stairs, and gangways safely and without limitation.

Work in an industrial environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

Ability to travel to or commute between data center locations as needed.

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Travel frequency will vary based on business needs and operational status of assigned facility.

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.

Show a strong aptitude for troubleshooting and problem solving.

Solve problems at their root and step back to understand the broader context.

Maintain service level agreements through the implementation of proactive issue detection and reporting.

Be biased to act in the absence of direction or support.

Improve effectiveness through process innovation.

You will be required to work shift work that will include days/nights/weekends/holidays.

Basic Qualifications

Work a flexible schedule including weekends, nights, and holidays.

18+ months of computer/server hardware troubleshooting or related IT experience.

18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).

Preferred Qualifications

Experience in a data center or other critical environment.

Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g., computer science, network engineering, etc.).

Industry standard certifications (CompTIA, CCENT, Network+).

Understanding of Linux or similar operating systems.

Behavioral interviewing and hiring experience.

Experience training and onboarding of new team members.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Posted:

January 3, 2026 (Updated about 2 hours ago)

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