Entry-Level IT Support Specialist

A technology solutions provider in Edwardsville seeks an IT Help Desk Technician I to manage foundational IT support tasks. This entry-level position involves serving as the first contact for IT issues, facilitating support requests via different channels, troubleshooting tech issues for various devices, and maintaining documentation. The role emphasizes relationship-building with customers and requires a friendly demeanor coupled with proficiency in Office applications. Strong communication and customer service skills are essential for success in this role. #J-18808-Ljbffr