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LaBelle Winery

Hospitality Manager

LaBelle Winery, Amherst, New Hampshire, us, 03031

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At LaBelle Winery, we offer you not just a place to go, but an experience like no other. We are proud to have earned local and national recognition for each aspect of our business, and celebrate these successes by continuing to do what we love, each and every day.

Essential Responsibilities:

Embodies the LaBelle Winery Core Values at all times

Must be trained on all aspects of steps of service

Supervise and manage all aspects of the hospitality department, ensuring a high level of customer service by leading a motivated team, setting performance expectations, and providing ongoing training and development

Keep all spaces up to LaBelle standards, including how the building looks and is organized in both storage and guest-facing spaces

Facilitate monthly inventory of smallware, glassware, displays, linens, and other relevant items, while ensuring proper tracking and storage accessibility

Ensure the entire team is up to par with guest interactions, food presentations, and operations of all spaces across both properties

Must be efficient in all systems used for proper execution of events, including Toast, Hive, TripleSeat, Prismm, Eventbrite, Foo, Ticket Tailor, and Dropbox

Ensure efficient coordination of all events, ensuring smooth execution from setup to breakdown

Oversee all staff scheduled to work each event as it is executed, providing guidance as needed

Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service

Assist all managers and be familiar with all menu items, including allergens

Gather, set, and manage inventory of items needed for each event, such as linens, florals, centerpieces, audio/visual requirements, and the like

Manage safe and accurate cash handling of all money needed for events

Ensure all closing procedures are completed timely and efficiently

Be present at all required events, including LaBelle Lights shifts

Manage communication with BOH team relative to individual event execution

Ensure all events comply with proper health and safety regulations

Communicate with vendors and suppliers before, during, and after events as needed for smooth event operation

Must follow all training practices to provide service in the restaurant as needed

Perform other duties as assigned

Qualifications:

Bachelor’s degree; Hospitality Management preferred

Event management experience

Ability to maintain composure under stress at all times

Strong communication skills required

Attention to detail and organization

Ability to work a flexible schedule

Physical Requirements:

Ability to lift 35 lbs

Ability to walk/stand for extended periods

Ability to climb stairs and ladders

Schedule: F/T; days/hours vary as needed, ongoing 30+ hour work weeks (peak season average of 45+ hour work weeks). Nights, weekends, and holidays required.

Salary Range: $55k–$60k based on experience

Join our team and become part of a dynamic hospitality environment where you can grow your skills and contribute to creating memorable experiences for our guests. We offer competitive compensation and opportunities for career advancement. We look forward to reviewing your application!

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

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