State Farm
Customer Service Representative - State Farm Agent Team Member
State Farm, Grand Rapids, Michigan, us, 49528
Benefits
Bonus based on performance
Opportunity for advancement
Paid time off
Flexible schedule
401(k)
As a Bilingual Sales Representative with Jessica Fitzgerald State Farm, you will play a key role in driving the growth of a successful insurance agency by delivering exceptional client experiences and identifying new sales opportunities. Your strong communication skills, attention to detail, and passion for helping others make you a perfect fit to build lasting client relationships and meet sales goals.
In this role, you will proactively engage with clients to understand their insurance needs, present tailored policy solutions, and close sales that protect and support the community members you serve. You will collaborate closely with agency team members to ensure seamless client service and capitalize on cross‑selling opportunities.
We are eager to connect with motivated, customer‑focused professionals who are eager to grow their careers in sales. High‑performing, sales‑driven candidates will find abundant opportunities for advancement within our agency.
Key Responsibilities
Proactively generate and qualify leads through inbound and outbound communication.
Present and explain insurance products and policy options to prospective and existing clients.
Assist clients in selecting and purchasing insurance coverage tailored to their needs.
Build and maintain strong client relationships to foster retention and referrals.
Collaborate with team members to meet and exceed individual and agency sales targets.
Maintain accurate and up‑to‑date records of sales activities and client interactions.
Qualifications
Bilingual in Spanish and English, with excellent verbal and written communication skills.
Strong interpersonal skills with a consultative sales approach.
Detail‑oriented, highly organized, and able to manage multiple client accounts.
Previous sales or customer service experience preferred, especially in insurance or financial services.
Self‑motivated with a results‑driven mindset and a passion for helping clients.
Flexible work from home options available.
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Bonus based on performance
Opportunity for advancement
Paid time off
Flexible schedule
401(k)
As a Bilingual Sales Representative with Jessica Fitzgerald State Farm, you will play a key role in driving the growth of a successful insurance agency by delivering exceptional client experiences and identifying new sales opportunities. Your strong communication skills, attention to detail, and passion for helping others make you a perfect fit to build lasting client relationships and meet sales goals.
In this role, you will proactively engage with clients to understand their insurance needs, present tailored policy solutions, and close sales that protect and support the community members you serve. You will collaborate closely with agency team members to ensure seamless client service and capitalize on cross‑selling opportunities.
We are eager to connect with motivated, customer‑focused professionals who are eager to grow their careers in sales. High‑performing, sales‑driven candidates will find abundant opportunities for advancement within our agency.
Key Responsibilities
Proactively generate and qualify leads through inbound and outbound communication.
Present and explain insurance products and policy options to prospective and existing clients.
Assist clients in selecting and purchasing insurance coverage tailored to their needs.
Build and maintain strong client relationships to foster retention and referrals.
Collaborate with team members to meet and exceed individual and agency sales targets.
Maintain accurate and up‑to‑date records of sales activities and client interactions.
Qualifications
Bilingual in Spanish and English, with excellent verbal and written communication skills.
Strong interpersonal skills with a consultative sales approach.
Detail‑oriented, highly organized, and able to manage multiple client accounts.
Previous sales or customer service experience preferred, especially in insurance or financial services.
Self‑motivated with a results‑driven mindset and a passion for helping clients.
Flexible work from home options available.
#J-18808-Ljbffr