CBRE
Workplace Experience Coordinator - Richmond, VA
CBRE, Richmond, Virginia, United States, 23214
Workplace Experience Coordinator - Richmond, VA
Join to apply for the Workplace Experience Coordinator - Richmond, VA role at CBRE.
3 days ago Be among the first 25 applicants.
Richmond, Virginia, United States of America.
About the Role As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function and involves providing world‑class customer service to the clients and visitors of a designated building.
What You’ll Do
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Answer the telephone in a professional manner and create presentations to speak to various sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer‑service‑driven manner.
Organize and manage on‑site events, including securing event space, set up and tear down of the room, and delivery of supplies.
Follow property‑specific security and emergency procedures and notify appropriate parties to ensure safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties; methods and tasks are described in detail. Use existing procedures to solve straightforward problems with limited discretion.
What You’ll Need
Currently authorized to work in the United States without the need for visa sponsorship now or in the future.
High school diploma or GED or equivalent experience.
A minimum of 3–4 years of front desk, concierge, customer service, or other hospitality experience.
Open and flexible work schedules.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
Apply a high level of attention to detail as well as strong verbal and written skills.
Ability to work requiring significant walking or other means of mobility, including standing for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Richmond, VA $43,900.00–$79,800.00
#J-18808-Ljbffr
3 days ago Be among the first 25 applicants.
Richmond, Virginia, United States of America.
About the Role As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function and involves providing world‑class customer service to the clients and visitors of a designated building.
What You’ll Do
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Answer the telephone in a professional manner and create presentations to speak to various sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer‑service‑driven manner.
Organize and manage on‑site events, including securing event space, set up and tear down of the room, and delivery of supplies.
Follow property‑specific security and emergency procedures and notify appropriate parties to ensure safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties; methods and tasks are described in detail. Use existing procedures to solve straightforward problems with limited discretion.
What You’ll Need
Currently authorized to work in the United States without the need for visa sponsorship now or in the future.
High school diploma or GED or equivalent experience.
A minimum of 3–4 years of front desk, concierge, customer service, or other hospitality experience.
Open and flexible work schedules.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
Apply a high level of attention to detail as well as strong verbal and written skills.
Ability to work requiring significant walking or other means of mobility, including standing for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Richmond, VA $43,900.00–$79,800.00
#J-18808-Ljbffr