Mount Sinai Medical Center
Asst. Physician Office Coordinator I
– Mount Sinai Medical Center
Mount Sinai Medical Center has been dedicated to delivering exceptional healthcare since 1949. With a commitment to advanced medicine, technology, and comfort across 12 facilities in Miami‑Dade and Monroe Counties, we offer a range of services, including cancer care, orthopedics, and 24/7 emergency care. We take pride in training the next generation of medical pioneers and fostering a culture of care and compassion among our 4,000+ employees.
Department CC207745 Concierge Aventura
Job Description Summary Position Responsibilities
In collaboration with OC supervises staff on a daily basis to ensure accuracy and completeness of all operations within the Department.
In collaboration with OC completes timely evaluation for each assigned staff on an annual basis or as stipulated.
In collaboration with OC conducts weekly staff meetings with staff to keep them apprised of any changes on office policy or procedures.
Follows the practice policy on completing all credentialing and re‑credentialing applications for all Managed Care Companies for physicians in a timely manner.
In collaboration with OC monitors and completes UKG for staff and ensures that any overtime is approved prior to occurring.
In collaboration with OC schedules staff accordingly to ensure appropriate coverage for the department at all times.
Regularly monitors office for JCAHO Compliance including reviews of sample drug logs, sharps and completeness of patient records including Ambulatory Summary Records.
Attends monthly staff meetings with Physician Practice Administration.
In collaboration with OC reviews daily office work including Encounter Forms and appointment schedules for completeness and accuracy. Ensures daily batches are complete and sent to the Billing office daily.
In collaboration with OC reviews Workflow Dashboard on a daily basis to ensure rapid and accurate billing. In conjunction with OC makes sure that there is no missing slips on the board that date further back than two business days.
In conjunction OC addresses all case dashboard items within 2 business days.
In collaboration with OC makes sure staff acquires insurance eligibility and authorizations at least 2 business days in advance of scheduled appointments.
Addresses the No Show list on a daily basis and keeps the lists in a file with appropriate documentation.
Resolves problems and concerns of all clients with confidence and control in a timely manner.
In collaboration with OC monitors Petty Cash accounts as well as ensures that deposits are made on a daily basis with the Cashiers Department.
In collaboration with OC ensures timely submission of Time Study Sheets for all physicians in the practice.
Responsible for ensuring that par levels of office and medical supplies are kept.
In conjunction with OC monitors accurate physician time off, on‑call and conference schedules. Ensures that Physician Administration receives this information on a monthly basis and is updated as changes occur.
In collaboration with OC completes and submits pharmacy check list to Pharmacy Administration on a monthly basis.
In collaboration with OC completes and submits Audit Tracer to Physician Administration on a monthly basis.
Assists staff members with job duties as needed.
Completes work queues and reports in a timely manner, including but not limited to MSPQ, TOC, Unbilled Accounts, Studies Not Finalized, Telemedicine/Telephone Check‑In/Out, Open Charts/Deficiencies, Cash Drawer, and MUSE.
Manages mychart messages, telephone encounters and billing epic notifications.
Participates in community outreach events related to their department specialty, such as lectures and weekend community events.
Engages with outside community physicians to generate referrals.
Evaluates and completes employee job performance reviews promptly and accurately.
Performs scheduling coordinator duties as well as other departmental specific job responsibilities as needed.
Qualifications
License/Registration/Certification: Not applicable
Education: Technical or Associate Degree is preferred
Experience: 1–3 years experience in a physician practice/healthcare setting or other relevant supervisory experience preferred
Benefits
Health benefits
Life insurance
Long‑term disability coverage
Health‑care spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On‑site housing for select positions and more!
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
Location: Miami, FL
#J-18808-Ljbffr
– Mount Sinai Medical Center
Mount Sinai Medical Center has been dedicated to delivering exceptional healthcare since 1949. With a commitment to advanced medicine, technology, and comfort across 12 facilities in Miami‑Dade and Monroe Counties, we offer a range of services, including cancer care, orthopedics, and 24/7 emergency care. We take pride in training the next generation of medical pioneers and fostering a culture of care and compassion among our 4,000+ employees.
Department CC207745 Concierge Aventura
Job Description Summary Position Responsibilities
In collaboration with OC supervises staff on a daily basis to ensure accuracy and completeness of all operations within the Department.
In collaboration with OC completes timely evaluation for each assigned staff on an annual basis or as stipulated.
In collaboration with OC conducts weekly staff meetings with staff to keep them apprised of any changes on office policy or procedures.
Follows the practice policy on completing all credentialing and re‑credentialing applications for all Managed Care Companies for physicians in a timely manner.
In collaboration with OC monitors and completes UKG for staff and ensures that any overtime is approved prior to occurring.
In collaboration with OC schedules staff accordingly to ensure appropriate coverage for the department at all times.
Regularly monitors office for JCAHO Compliance including reviews of sample drug logs, sharps and completeness of patient records including Ambulatory Summary Records.
Attends monthly staff meetings with Physician Practice Administration.
In collaboration with OC reviews daily office work including Encounter Forms and appointment schedules for completeness and accuracy. Ensures daily batches are complete and sent to the Billing office daily.
In collaboration with OC reviews Workflow Dashboard on a daily basis to ensure rapid and accurate billing. In conjunction with OC makes sure that there is no missing slips on the board that date further back than two business days.
In conjunction OC addresses all case dashboard items within 2 business days.
In collaboration with OC makes sure staff acquires insurance eligibility and authorizations at least 2 business days in advance of scheduled appointments.
Addresses the No Show list on a daily basis and keeps the lists in a file with appropriate documentation.
Resolves problems and concerns of all clients with confidence and control in a timely manner.
In collaboration with OC monitors Petty Cash accounts as well as ensures that deposits are made on a daily basis with the Cashiers Department.
In collaboration with OC ensures timely submission of Time Study Sheets for all physicians in the practice.
Responsible for ensuring that par levels of office and medical supplies are kept.
In conjunction with OC monitors accurate physician time off, on‑call and conference schedules. Ensures that Physician Administration receives this information on a monthly basis and is updated as changes occur.
In collaboration with OC completes and submits pharmacy check list to Pharmacy Administration on a monthly basis.
In collaboration with OC completes and submits Audit Tracer to Physician Administration on a monthly basis.
Assists staff members with job duties as needed.
Completes work queues and reports in a timely manner, including but not limited to MSPQ, TOC, Unbilled Accounts, Studies Not Finalized, Telemedicine/Telephone Check‑In/Out, Open Charts/Deficiencies, Cash Drawer, and MUSE.
Manages mychart messages, telephone encounters and billing epic notifications.
Participates in community outreach events related to their department specialty, such as lectures and weekend community events.
Engages with outside community physicians to generate referrals.
Evaluates and completes employee job performance reviews promptly and accurately.
Performs scheduling coordinator duties as well as other departmental specific job responsibilities as needed.
Qualifications
License/Registration/Certification: Not applicable
Education: Technical or Associate Degree is preferred
Experience: 1–3 years experience in a physician practice/healthcare setting or other relevant supervisory experience preferred
Benefits
Health benefits
Life insurance
Long‑term disability coverage
Health‑care spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On‑site housing for select positions and more!
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
Location: Miami, FL
#J-18808-Ljbffr