National Fitness Partners
FT Weekday - Customer Service Representative
National Fitness Partners, Phoenixville, Pennsylvania, United States
FT Weekday - Customer Service Representative
Join National Fitness Partners as a full‑time Customer Service Representative. Salary starts at $13 per hour, with hourly increases at 180 days, 1 year, and every 6 months thereafter based on your anniversary date. This position requires a Monday‑through‑Friday schedule from 10 AM to 6 PM.
At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across more than 200 clubs nationwide, creating a judgement‑free fitness experience.
We Are Accountable – Self‑staters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth opportunities: over 90% of our management team started as an entry‑level team member.
Competitive pay and hourly increases at 180 days, 1 year and every 6 months thereafter.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with employer match up to 4%.
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short‑Term Disability 100% Company paid.
Employee Assistance Program.
Free employee Black Card Membership, including one free membership for a direct family member.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point‑of‑sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized and safe club environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industry Wellness and Fitness Services
Referrals increase your chances of interviewing at National Fitness Partners by 2x. Get notified about new Customer Service Representative jobs in Phoenixville, PA.
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At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across more than 200 clubs nationwide, creating a judgement‑free fitness experience.
We Are Accountable – Self‑staters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth opportunities: over 90% of our management team started as an entry‑level team member.
Competitive pay and hourly increases at 180 days, 1 year and every 6 months thereafter.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with employer match up to 4%.
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short‑Term Disability 100% Company paid.
Employee Assistance Program.
Free employee Black Card Membership, including one free membership for a direct family member.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point‑of‑sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized and safe club environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industry Wellness and Fitness Services
Referrals increase your chances of interviewing at National Fitness Partners by 2x. Get notified about new Customer Service Representative jobs in Phoenixville, PA.
#J-18808-Ljbffr