PT Partners LLC
Front Office Assistant – PT Partners LLC
JOB SUMMARY:
Peak Sport and Spine is seeking a high functioning candidate with medical office experience who is energetic and well‑organized to work in our Crestwood office. You must have excellent customer service skills and be proficient at multitasking. Strong attention to detail and accuracy a must.
RESPONSIBILITIES
Communicate effectively (in person and by phone) and courteously with patients, physicians, and office staff, insurance company representatives, peers, coworkers, and supervisors.
Schedule patients for services within established guidelines.
Greets and registers patients in a timely, professional, and customer‑focused manner.
Explains Peak Sport and Spine's policies, procedures, and billing processes to patients; directs patients appropriately as needed.
Track and obtain ongoing insurance verification/authorization information from payers and communicate this data to patients, admission staff, and treatment team.
Collect patient copayments, coinsurance, and deductibles as well as related fees for supplies and services.
Generate and maintain medical records.
Respond to all requests for information according to established procedures.
Assume responsibility for and maintain the cash drawer system according to procedure.
Maintain office and facility inventory and order supplies as needed, following established procedures.
Attend and participate in clinic/management meetings and in‑service education programs as appropriate.
Participate in training and cross‑training of all staff; ensure competency of training to maintain efficient clinic operation.
Participate in performance‑improvement activities; adhere to policies regarding infection control, risk management, HIPAA, and corporate compliance.
Perform other duties as requested.
QUALIFICATIONS Requires a high school diploma or GED. A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Hospitals and Health Care
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Peak Sport and Spine is seeking a high functioning candidate with medical office experience who is energetic and well‑organized to work in our Crestwood office. You must have excellent customer service skills and be proficient at multitasking. Strong attention to detail and accuracy a must.
RESPONSIBILITIES
Communicate effectively (in person and by phone) and courteously with patients, physicians, and office staff, insurance company representatives, peers, coworkers, and supervisors.
Schedule patients for services within established guidelines.
Greets and registers patients in a timely, professional, and customer‑focused manner.
Explains Peak Sport and Spine's policies, procedures, and billing processes to patients; directs patients appropriately as needed.
Track and obtain ongoing insurance verification/authorization information from payers and communicate this data to patients, admission staff, and treatment team.
Collect patient copayments, coinsurance, and deductibles as well as related fees for supplies and services.
Generate and maintain medical records.
Respond to all requests for information according to established procedures.
Assume responsibility for and maintain the cash drawer system according to procedure.
Maintain office and facility inventory and order supplies as needed, following established procedures.
Attend and participate in clinic/management meetings and in‑service education programs as appropriate.
Participate in training and cross‑training of all staff; ensure competency of training to maintain efficient clinic operation.
Participate in performance‑improvement activities; adhere to policies regarding infection control, risk management, HIPAA, and corporate compliance.
Perform other duties as requested.
QUALIFICATIONS Requires a high school diploma or GED. A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Hospitals and Health Care
#J-18808-Ljbffr