Jersey Mike's Subs
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Shift Leader
role at
Jersey Mike's Subs
Jersey Mike's Subs has been creating excellent subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition is built on community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of “giving” and supporting our local communities so that all can be lifted together.
“Jersey Mike's—A Sub Above.” Jersey Mikes is committed to providing customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, and team players who take pride in what they do. They are focused on executing great customer service with a great big smile.
Responsibilities
Coaching the staff to deliver amazing customer service
Producing high quality food
Delivering the Jersey Mike's experience
Cash handling
Following the Learning Management System Training Program
Developing others for career growth
Enforcing policies and procedures
Participating in local and national marketing initiatives
Building sales
Maintaining the cleanliness and proper sanitation practices in the establishment
Being certified in all four positions of the restaurant
Effective communication
Having a sense of urgency
Expectations
Move or transport up to 50 lbs without assistance unless a medical notation is made; any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for restriction on ability.
Work 38-40 hours per week
Have the ability to get to and from work
Communicate with the GM/AGM/DM of any issues they are having
Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Additional Responsibilities
Maintain restaurant that is noticeably cleaner than others
Work in a fast-paced team-driven atmosphere
Ability to multitask and work with a sense of urgency
Interface with customers and provide an exceptional experience
Full understanding of the term's accountability and integrity
Key Holder
Perform all tasks related to opening and closing of store
Knows how to bake bread and perform all prep
Manage and lead crew of 2 to 5 people
Proficient in slicing
Qualifications
Education: High school degree or equivalent
1 year QSR experience preferred
Must be 18 years or older to operate the slicer
Serve Safe Certification - Food Handler
Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
#J-18808-Ljbffr
Shift Leader
role at
Jersey Mike's Subs
Jersey Mike's Subs has been creating excellent subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition is built on community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of “giving” and supporting our local communities so that all can be lifted together.
“Jersey Mike's—A Sub Above.” Jersey Mikes is committed to providing customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, and team players who take pride in what they do. They are focused on executing great customer service with a great big smile.
Responsibilities
Coaching the staff to deliver amazing customer service
Producing high quality food
Delivering the Jersey Mike's experience
Cash handling
Following the Learning Management System Training Program
Developing others for career growth
Enforcing policies and procedures
Participating in local and national marketing initiatives
Building sales
Maintaining the cleanliness and proper sanitation practices in the establishment
Being certified in all four positions of the restaurant
Effective communication
Having a sense of urgency
Expectations
Move or transport up to 50 lbs without assistance unless a medical notation is made; any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for restriction on ability.
Work 38-40 hours per week
Have the ability to get to and from work
Communicate with the GM/AGM/DM of any issues they are having
Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Additional Responsibilities
Maintain restaurant that is noticeably cleaner than others
Work in a fast-paced team-driven atmosphere
Ability to multitask and work with a sense of urgency
Interface with customers and provide an exceptional experience
Full understanding of the term's accountability and integrity
Key Holder
Perform all tasks related to opening and closing of store
Knows how to bake bread and perform all prep
Manage and lead crew of 2 to 5 people
Proficient in slicing
Qualifications
Education: High school degree or equivalent
1 year QSR experience preferred
Must be 18 years or older to operate the slicer
Serve Safe Certification - Food Handler
Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
#J-18808-Ljbffr