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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Riverview, Michigan, United States, 48193

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Shift Leader

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Jersey Mike's Subs

Jersey Mike's Subs has been creating excellent subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition is built on community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of “giving” and supporting our local communities so that all can be lifted together.

“Jersey Mike's—A Sub Above.” Jersey Mikes is committed to providing customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, and team players who take pride in what they do. They are focused on executing great customer service with a great big smile.

Responsibilities

Coaching the staff to deliver amazing customer service

Producing high quality food

Delivering the Jersey Mike's experience

Cash handling

Following the Learning Management System Training Program

Developing others for career growth

Enforcing policies and procedures

Participating in local and national marketing initiatives

Building sales

Maintaining the cleanliness and proper sanitation practices in the establishment

Being certified in all four positions of the restaurant

Effective communication

Having a sense of urgency

Expectations

Move or transport up to 50 lbs without assistance unless a medical notation is made; any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for restriction on ability.

Work 38-40 hours per week

Have the ability to get to and from work

Communicate with the GM/AGM/DM of any issues they are having

Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.

Additional Responsibilities

Maintain restaurant that is noticeably cleaner than others

Work in a fast-paced team-driven atmosphere

Ability to multitask and work with a sense of urgency

Interface with customers and provide an exceptional experience

Full understanding of the term's accountability and integrity

Key Holder

Perform all tasks related to opening and closing of store

Knows how to bake bread and perform all prep

Manage and lead crew of 2 to 5 people

Proficient in slicing

Qualifications

Education: High school degree or equivalent

1 year QSR experience preferred

Must be 18 years or older to operate the slicer

Serve Safe Certification - Food Handler

Must have reliable transportation

This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

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