The Mental Health
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time, Temporary Patient Representative/Front Desk Receptionist to support our Amenia, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
Assist with daily reception activities and ensure that all processes needed for patient services are initiated
Communicates effectively with team members and patients all aspects of service
Responsible for professional and responsive communication with patients including telephone, in person, health center based, and mail contact with patients
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials
Verifies all insurance and sets fees based on the sliding scale fee
Minimum Education Requirement: High School diploma/GED
Minimum Work Related Experience: 2-4 years
Bilingual preferred (orally and written)
Job Type: full-time, temporary
Pay: $20.00 - $21.88 per hour
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A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
Assist with daily reception activities and ensure that all processes needed for patient services are initiated
Communicates effectively with team members and patients all aspects of service
Responsible for professional and responsive communication with patients including telephone, in person, health center based, and mail contact with patients
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials
Verifies all insurance and sets fees based on the sliding scale fee
Minimum Education Requirement: High School diploma/GED
Minimum Work Related Experience: 2-4 years
Bilingual preferred (orally and written)
Job Type: full-time, temporary
Pay: $20.00 - $21.88 per hour
#J-18808-Ljbffr