Community Eye Care Specialists
Front Desk Associate
Community Eye Care Specialists, Jamestown, New York, United States, 14704
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Community Eye Care Specialists provided pay range This range is provided by Community Eye Care Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.50/hr - $18.00/hr
Company Overview At Community Eye Care Specialists our mission is to provide our patients with the highest level of quality care and we treat them like members of our family — because they are. We serve the Northern PA and the Southern NY area with office locations in Warren, Dunkirk, Olean, Seneca, and Jamestown. Our mission is simple as we are helping people see!
Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Pay Range $17.50-18.00hr. Commensurate with experience
Responsibilities
Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education: High School Diploma or Equivalent Certificate
Required Skills
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 Years Of Health Care Insurance Experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer serviceMust be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills
Understanding of medical terminology
Company Benefits We Offer a Competitive Benefits Package To Our Employees
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We Also Offer The Following Benefits For FREE
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority Level Entry level
Employment type Full-time
Job function Human Resources
Industries Human Resources Services
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Get AI-powered advice on this job and more exclusive features.
Community Eye Care Specialists provided pay range This range is provided by Community Eye Care Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.50/hr - $18.00/hr
Company Overview At Community Eye Care Specialists our mission is to provide our patients with the highest level of quality care and we treat them like members of our family — because they are. We serve the Northern PA and the Southern NY area with office locations in Warren, Dunkirk, Olean, Seneca, and Jamestown. Our mission is simple as we are helping people see!
Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Pay Range $17.50-18.00hr. Commensurate with experience
Responsibilities
Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education: High School Diploma or Equivalent Certificate
Required Skills
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 Years Of Health Care Insurance Experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer serviceMust be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills
Understanding of medical terminology
Company Benefits We Offer a Competitive Benefits Package To Our Employees
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We Also Offer The Following Benefits For FREE
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority Level Entry level
Employment type Full-time
Job function Human Resources
Industries Human Resources Services
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