Superior Mobile Health
Dispatcher I – Superior Mobile Health
Join to apply for the Dispatcher I role at Superior Mobile Health.
1 week ago – Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
Pay Range Base pay range: $16.00/hr - $20.00/hr. This range is provided by Superior Mobile Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What You'll Be Doing
Operate an EMS Computer-Aided Dispatch (CAD) console, multiline phone system, and computer terminal.
Answer incoming calls, gather critical information, and accurately enter details into the dispatch system.
Relay call information to dispatchers and other communications staff promptly and clearly.
Transfer calls or coordinate with appropriate departments as needed.
Provide excellent customer service by addressing concerns and offering solutions.
Document all call notes, times, and outcomes accurately.
Coordinate with outside agencies to arrange mutual aid when required.
Maintain confidentiality of all patient, employee, and company information in compliance with HIPAA.
Perform additional duties as assigned by Communications leadership.
What You'll Need
High school diploma or GED.
Familiarity with local geography, including highways and major streets.
Strong multitasking ability with calm, clear decision making under pressure.
Excellent communication skills, both written and verbal.
Proficiency in typing and computer navigation.
Prior dispatch or EMS experience preferred but not required; full training provided.
Preferred Qualifications
Previous experience as an EMT or in emergency communications.
Knowledge of medical terminology.
What's In It For You
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k) with company match, PTO.
Career Growth: Internal advancement paths into Dispatch Leadership, Field Operations, or Management.
Recognition & Development: Regular praise programs, continuing education, and advanced certification opportunities.
Work Environment
This position is office-based within our Communications Center. You'll be part of a fast-paced, team-oriented environment that central to our mission of providing timely, compassionate care to our community.
Physical demands include occasional lifting up to 25 pounds and extended periods of sitting, standing, or walking.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
Hospitals and Health Care (Industries)
Location: San Antonio, Texas Metropolitan Area. 2 weeks ago.
Referrals increase your chances of interviewing at Superior Mobile Health by 2x.
#J-18808-Ljbffr
1 week ago – Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
Pay Range Base pay range: $16.00/hr - $20.00/hr. This range is provided by Superior Mobile Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What You'll Be Doing
Operate an EMS Computer-Aided Dispatch (CAD) console, multiline phone system, and computer terminal.
Answer incoming calls, gather critical information, and accurately enter details into the dispatch system.
Relay call information to dispatchers and other communications staff promptly and clearly.
Transfer calls or coordinate with appropriate departments as needed.
Provide excellent customer service by addressing concerns and offering solutions.
Document all call notes, times, and outcomes accurately.
Coordinate with outside agencies to arrange mutual aid when required.
Maintain confidentiality of all patient, employee, and company information in compliance with HIPAA.
Perform additional duties as assigned by Communications leadership.
What You'll Need
High school diploma or GED.
Familiarity with local geography, including highways and major streets.
Strong multitasking ability with calm, clear decision making under pressure.
Excellent communication skills, both written and verbal.
Proficiency in typing and computer navigation.
Prior dispatch or EMS experience preferred but not required; full training provided.
Preferred Qualifications
Previous experience as an EMT or in emergency communications.
Knowledge of medical terminology.
What's In It For You
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k) with company match, PTO.
Career Growth: Internal advancement paths into Dispatch Leadership, Field Operations, or Management.
Recognition & Development: Regular praise programs, continuing education, and advanced certification opportunities.
Work Environment
This position is office-based within our Communications Center. You'll be part of a fast-paced, team-oriented environment that central to our mission of providing timely, compassionate care to our community.
Physical demands include occasional lifting up to 25 pounds and extended periods of sitting, standing, or walking.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
Hospitals and Health Care (Industries)
Location: San Antonio, Texas Metropolitan Area. 2 weeks ago.
Referrals increase your chances of interviewing at Superior Mobile Health by 2x.
#J-18808-Ljbffr