Logo
CVS Health

Shift Supervisor

CVS Health, Durham, North Carolina, United States, 27703

Save Job

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management – Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Customer Service – Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Merchandise/Presentation – Price merchandise, stock shelves, execute displays, signs and inventory of weekly, promotional, and seasonal merchandise, maintain off‑shelf merchandise, and reset departments following POGs

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills

Advanced communication skills and supervision skills

Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education High School Diploma or Equivalent (Preferred but not required)

Anticipated Weekly Hours 29 hours

Time Type Part time

Pay Range $16.50 - $24.00 per hour (base hourly rate or base annual full‑time salary for all positions in the job grade)

Benefits

Affordable medical plan options, 401(k) plan (including matching contributions), and an employee stock purchase plan

No‑cost programs for all colleagues: wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address different needs and preferences: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

For more information visit

https://jobs.cvshealth.com/us/en/benefits

Employment Information

Seniority Level: Mid‑Senior level

Employment Type: Part‑time

Job Function: Management and Manufacturing

Industry: Hospitals and Health Care

We anticipate the application window for this opening will close on: 03/30/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

#J-18808-Ljbffr