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CVS Health

Shift Supervisor

CVS Health, Kannapolis, North Carolina, United States, 28081

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Shift Supervisor

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CVS Health .

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up of all activities.

Effective communication: Communicate information both to and from store management and crews.

Customer Service: Assist customers with their questions, problems, and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers.

Maintain customer/patient confidentiality.

Merchandise/Presentation: Price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills.

Advanced communication and supervision skills.

Ability to work a flexible schedule, including some early morning, overnight, weekend shifts, and overtime as needed; respond to urgent issues at the store when they arise.

Preferred Qualifications

Experience as a retail supervisor.

Education High School Diploma or Equivalent Preferred (Not Required).

Anticipated Weekly Hours 25

Time Type Part time

Pay Range $16.50 - $24.00 per hour (base hourly rate).

Benefits

Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.

No-cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.

Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many more benefits depending on eligibility.

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

Equal Opportunity Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application window: closes on 04/02/2026.

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