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Arrow Exterminators

Customer Service Representative

Arrow Exterminators, Alcoa, Tennessee, United States, 37701

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Customer Service Representative – Arrow Exterminators Arrow Exterminators is looking to hire a full‑time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.

Our Administrative Representatives Enjoy Benefits Including

Generous time off

11 paid holidays

401(k) with company match, Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident insurance

Health & wellness suite

Company‑paid + additional, optional life insurance

About Our Family Of Brands We have been a family‑owned and operated business since 1964. Over the years, we have grown rapidly and now service 12 states. We have offices in each state we serve to offer a personalized approach. Ranked by revenue, Atlanta‑based Arrow Exterminators is the sixth‑largest pest and termite control company in the United States! Our culture instills family values and we attribute our success to passionate, highly trained team members committed to protecting everyone's quality of life.

A Day In The Life As A Customer Service Representative As a customer service representative, you will serve as the first point of contact for internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. You will also make outbound calls to ensure technicians are fully scheduled and accounts are paid. Working in a team atmosphere that strives to meet the service center's goals each month, your computer skills, problem‑solving, and commitment to creating an awesome experience in every interaction will ensure your success.

Minimum Qualifications

Working knowledge of Microsoft Office Suite

High school diploma or equivalent

Present a professional appearance

Able to work a 40‑hour (minimum) workweek

Willing to work minimal overtime as needed

Are You Ready To Join Our Team? If you feel that you would be a good fit for this position, please fill out our initial 3‑minute, mobile‑friendly application so that we can review your information. We look forward to meeting you!

We Are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators, a PestVets Company, is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs pre‑employment drug screens and background checks on all employees.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Consumer Services

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