Arrow Exterminators
Customer Service Representative
Arrow Exterminators, Fayetteville, Georgia, United States, 30215
Customer Service Representative
Arrow Exterminators
is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Benefits
generous time off
11 paid holidays
401(k) with company match, Roth IRA
medical, dental and vision insurance
high deductible HSA
telemedicine
disability, cancer, and accident insurance
health & wellness suite
company-paid + additional, optional, life insurance
About Our Family of Brands We have been a family-owned and operated business since 1964. Over the years, we have grown rapidly, now servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
A Day in the Life as a Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40‑hour (minimum) workweek
Willing to work minimal overtime as needed
Are You Ready to Join Our Team? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Equal Opportunity Employer We are an Equal Opportunity Employer. (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Veterans Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Drug-Free Workplace Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.
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is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Benefits
generous time off
11 paid holidays
401(k) with company match, Roth IRA
medical, dental and vision insurance
high deductible HSA
telemedicine
disability, cancer, and accident insurance
health & wellness suite
company-paid + additional, optional, life insurance
About Our Family of Brands We have been a family-owned and operated business since 1964. Over the years, we have grown rapidly, now servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
A Day in the Life as a Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40‑hour (minimum) workweek
Willing to work minimal overtime as needed
Are You Ready to Join Our Team? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Equal Opportunity Employer We are an Equal Opportunity Employer. (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Veterans Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Drug-Free Workplace Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.
#J-18808-Ljbffr