Jewish Family & Children's Service of Arizona
CSRC Intake Specialist
Jewish Family & Children's Service of Arizona, Arizona City, Arizona, United States, 85123
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CSRC Intake Specialist
role at
Jewish Family & Children's Service of Arizona
Jewish Family & Children's Service of Arizona provided pay range This range is provided by Jewish Family & Children's Service of Arizona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $19.00/hr
Intake Specialist - Customer Service Referral Center:
The CSRC Intake Specialist receives calls from people seeking behavioral health and/or medical services, verifies eligibility for the services, and schedules initial intake appointments.
Duties include:
Receives incoming calls
Determines whether requested services are available.
Determines availability of funding source to support requested services.
Schedules client appointments, verifies funding source data, and obtains required authorizations.
Creates Referral Demographic documents in EHR system.
Scans/Emails copies of faxed referrals and client information to the various sites' receiving parties.
Remains aware of agency Intake capacity limits and assists clients with accessing appropriate outside resources during those times when intake services may be closed or limited.
Performs other related job tasks or responsibilities as assigned.
Schedules Transportation if necessary.
Conducts reminder calls for appointments as needed.
Qualifications
High School diploma or GED
21 Years of Age
Bilingual in Spanish & English strongly preferred. Pay Differential offered.
Eligibility & Enrollment experience preferred.
Previous experience working with DCS preferred.
Experience using NextGen EMR preferred.
Previous customer service or call center experience desirable.
Must receive/maintain DPS fingerprint clearance.
Benefits of Working with JFCS
Generous Employee Referral Bonuses for both the new-hire and the referring employee.
Numerous professional development and career growth opportunities.
Generous paid time off / sick time allocations
Wellness Coaching
Employee Assistance Program
Eligibility for Loan Forgiveness Programs in many positions.
PCN: 2913
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Mental Health Care
#J-18808-Ljbffr
CSRC Intake Specialist
role at
Jewish Family & Children's Service of Arizona
Jewish Family & Children's Service of Arizona provided pay range This range is provided by Jewish Family & Children's Service of Arizona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $19.00/hr
Intake Specialist - Customer Service Referral Center:
The CSRC Intake Specialist receives calls from people seeking behavioral health and/or medical services, verifies eligibility for the services, and schedules initial intake appointments.
Duties include:
Receives incoming calls
Determines whether requested services are available.
Determines availability of funding source to support requested services.
Schedules client appointments, verifies funding source data, and obtains required authorizations.
Creates Referral Demographic documents in EHR system.
Scans/Emails copies of faxed referrals and client information to the various sites' receiving parties.
Remains aware of agency Intake capacity limits and assists clients with accessing appropriate outside resources during those times when intake services may be closed or limited.
Performs other related job tasks or responsibilities as assigned.
Schedules Transportation if necessary.
Conducts reminder calls for appointments as needed.
Qualifications
High School diploma or GED
21 Years of Age
Bilingual in Spanish & English strongly preferred. Pay Differential offered.
Eligibility & Enrollment experience preferred.
Previous experience working with DCS preferred.
Experience using NextGen EMR preferred.
Previous customer service or call center experience desirable.
Must receive/maintain DPS fingerprint clearance.
Benefits of Working with JFCS
Generous Employee Referral Bonuses for both the new-hire and the referring employee.
Numerous professional development and career growth opportunities.
Generous paid time off / sick time allocations
Wellness Coaching
Employee Assistance Program
Eligibility for Loan Forgiveness Programs in many positions.
PCN: 2913
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Mental Health Care
#J-18808-Ljbffr