Precision Garage Door Service
Scheduler and Dispatcher at Precision Garage Door Service
Schedule: Full‑time, Monday‑Friday, In‑office | Department: Customer Service
As a Scheduler and Dispatcher you’ll play a
critical role
in our day‑to‑day operations—connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top‑notch customer service, and staying ten steps ahead, we want to hear from you!
Responsibilities
Coordinate garage door installations and identify ready‑to‑schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.
Communicate with customers: call customers to schedule installs, explain prep requirements, review job notes, and keep records of conversations with follow‑up when needed.
Work within our scheduling system: use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.
Stay ahead of the curve: track delivery manifests, anticipate market needs, and manage out‑of‑market assignments to maximize daily efficiency.
Qualifications
Strong organizational and communication skills.
Ability to confidently guide conversations and control scheduling flow.
Comfortable using scheduling software (ServiceTitan experience is a plus).
Detail‑oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics.
Team player who’s also self‑motivated and proactive.
Ability to prioritize under pressure and pivot as needed.
Bonus If You Have
Experience in dispatch, operations, or field service scheduling.
Knowledge of garage door types, installation steps, or related services.
Bilingual in English and Spanish (preferred, not required).
Why Work With Us
Be part of a respected, nationwide brand with a strong reputation.
Join a supportive and tight‑knit team.
Opportunity for growth and cross‑training.
Full benefits package, paid time off, and more.
Make a real difference every single day!
Ready to schedule your next career move? Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Consumer Services
#J-18808-Ljbffr
As a Scheduler and Dispatcher you’ll play a
critical role
in our day‑to‑day operations—connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top‑notch customer service, and staying ten steps ahead, we want to hear from you!
Responsibilities
Coordinate garage door installations and identify ready‑to‑schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.
Communicate with customers: call customers to schedule installs, explain prep requirements, review job notes, and keep records of conversations with follow‑up when needed.
Work within our scheduling system: use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.
Stay ahead of the curve: track delivery manifests, anticipate market needs, and manage out‑of‑market assignments to maximize daily efficiency.
Qualifications
Strong organizational and communication skills.
Ability to confidently guide conversations and control scheduling flow.
Comfortable using scheduling software (ServiceTitan experience is a plus).
Detail‑oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics.
Team player who’s also self‑motivated and proactive.
Ability to prioritize under pressure and pivot as needed.
Bonus If You Have
Experience in dispatch, operations, or field service scheduling.
Knowledge of garage door types, installation steps, or related services.
Bilingual in English and Spanish (preferred, not required).
Why Work With Us
Be part of a respected, nationwide brand with a strong reputation.
Join a supportive and tight‑knit team.
Opportunity for growth and cross‑training.
Full benefits package, paid time off, and more.
Make a real difference every single day!
Ready to schedule your next career move? Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Consumer Services
#J-18808-Ljbffr