Logo
Precision Garage Door Service

Precision Garage Door Service is hiring: Schedule and Dispatch in New York

Precision Garage Door Service, New York, New York, United States

Save Job

Pompton Plains, New Jersey, US, 07444

Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service
Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service
As an Scheduler and Dispatcher , you'll play a
critical role
in our day-to-day operations—connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you

What You'll Do

  • Coordinate Garage Door Installations
  • Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.
  • Communicate with Customers
  • Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed.
  • Work Within Our Scheduling System
  • Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.
  • Stay Ahead of the Curve
  • Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency.

What We're Looking For

  • Strong organizational and communication skills
  • Ability to confidently guide conversations and control scheduling flow
  • Comfortable using scheduling software (ServiceTitan experience is a plus)
  • Detail-oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics
  • Team player who's also self-motivated and proactive
  • Ability to prioritize under pressure and pivot as needed

Bonus If You Have

  • Experience in dispatch, operations, or field service scheduling
  • Knowledge of garage door types, installation steps, or related services
  • Bilingual in English and Spanish (preferred, not required)

Why Work With Us?

  • Be part of a respected, nationwide brand with a strong reputation
  • Join a supportive and tight-knit team
  • Opportunity for growth and cross-training
  • Full benefits package, paid time off, and more
  • Make a real difference every single day

Ready to schedule your next career move?
Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service