Option Care Home Health LLC
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Patient Scheduler
role at
Option Care Home Health LLC . We are the largest independent home and alternate site infusion services provider in the United States, with over 8,000 team members across all 50 states. Our culture is inclusive, respectful, engaging and rewarding for all team members.
Job Summary The Patient Scheduler is responsible for scheduling clinical staff—Option Care Nursing, Subcontracted Nursing, and Network Nursing—to visit patients. This role works closely with pharmacy, nursing, and warehouse teams to determine scheduling needs and availability, ensuring appropriate patient care. The Scheduler also performs duties assigned by the Nurse Manager, Area Director of Nursing, or Director of Operations.
Responsibilities
Ensures appropriate staffing is arranged for all patient care.
Coordinates, monitors, and schedules patient care across all clinical areas.
Contacts patients and clinicians to schedule and confirm deliveries and visits.
Interprets physician’s orders and schedules accordingly.
Completes tasks and runs reports in required platforms.
Coordinates scheduling needs with staffing availability.
Ensures management is aware of staffing needs and requirements.
Facilitates patient complaints or issues to the appropriate department.
May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
Observes legal and ethical guidelines for safeguarding patient confidentiality.
Accepts other responsibilities and duties as assigned.
Supervisory Responsibilities This position does not have supervisory responsibilities.
Education & Experience Requirements
High School diploma or equivalent.
At least 1 year of previous scheduling experience.
At minimum, 1 year of experience in a general office administration setting or a similar fast-paced environment.
Basic Qualifications
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports) to various audiences.
Basic level skill in Microsoft Word 2003 or later (creating documents, formatting, tables, graphics).
Basic level skill in Microsoft Excel 2003 or later (creating worksheets, entering data, basic formulas).
Experience providing customer service to internal and external customers, meeting quality standards and evaluating customer satisfaction.
Travel Requirements N/A
Preferred Qualifications & Interests
Previous home healthcare experience.
Familiar with electronic scheduling platform.
2 years of experience in a general office administration setting or similar fast-paced environment.
Department Guidance This job description is to be used as a guide for accomplishing company and department objectives and only covers the primary functions and responsibilities of the position. It is not an all-encompassing list of duties.
Salary & Benefits Pay Range: $17.02 - $28.38
Benefits: Medical, Dental & Vision Insurance; Paid Time Off; Bonding Time Off; 401K Retirement Savings Plan with Company Match; HSA Company Match; Flexible Spending Accounts; Tuition Reimbursement; myFlexPay; Family Support; Mental Health Services; Company Paid Life Insurance; Award/Recognition Programs.
Equal Opportunity Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
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Patient Scheduler
role at
Option Care Home Health LLC . We are the largest independent home and alternate site infusion services provider in the United States, with over 8,000 team members across all 50 states. Our culture is inclusive, respectful, engaging and rewarding for all team members.
Job Summary The Patient Scheduler is responsible for scheduling clinical staff—Option Care Nursing, Subcontracted Nursing, and Network Nursing—to visit patients. This role works closely with pharmacy, nursing, and warehouse teams to determine scheduling needs and availability, ensuring appropriate patient care. The Scheduler also performs duties assigned by the Nurse Manager, Area Director of Nursing, or Director of Operations.
Responsibilities
Ensures appropriate staffing is arranged for all patient care.
Coordinates, monitors, and schedules patient care across all clinical areas.
Contacts patients and clinicians to schedule and confirm deliveries and visits.
Interprets physician’s orders and schedules accordingly.
Completes tasks and runs reports in required platforms.
Coordinates scheduling needs with staffing availability.
Ensures management is aware of staffing needs and requirements.
Facilitates patient complaints or issues to the appropriate department.
May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
Observes legal and ethical guidelines for safeguarding patient confidentiality.
Accepts other responsibilities and duties as assigned.
Supervisory Responsibilities This position does not have supervisory responsibilities.
Education & Experience Requirements
High School diploma or equivalent.
At least 1 year of previous scheduling experience.
At minimum, 1 year of experience in a general office administration setting or a similar fast-paced environment.
Basic Qualifications
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports) to various audiences.
Basic level skill in Microsoft Word 2003 or later (creating documents, formatting, tables, graphics).
Basic level skill in Microsoft Excel 2003 or later (creating worksheets, entering data, basic formulas).
Experience providing customer service to internal and external customers, meeting quality standards and evaluating customer satisfaction.
Travel Requirements N/A
Preferred Qualifications & Interests
Previous home healthcare experience.
Familiar with electronic scheduling platform.
2 years of experience in a general office administration setting or similar fast-paced environment.
Department Guidance This job description is to be used as a guide for accomplishing company and department objectives and only covers the primary functions and responsibilities of the position. It is not an all-encompassing list of duties.
Salary & Benefits Pay Range: $17.02 - $28.38
Benefits: Medical, Dental & Vision Insurance; Paid Time Off; Bonding Time Off; 401K Retirement Savings Plan with Company Match; HSA Company Match; Flexible Spending Accounts; Tuition Reimbursement; myFlexPay; Family Support; Mental Health Services; Company Paid Life Insurance; Award/Recognition Programs.
Equal Opportunity Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
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