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Mr. Plumber

HVAC Service Parts Coordinator

Mr. Plumber, Indianapolis, Indiana, us, 46262

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WCA is seeking a highly detail-oriented and self-motivated

HVAC Service Parts & Purchasing Coordinator

to support our residential and commercial service operations across five locations. This role plays a critical part in securing warranty and non-warranty HVAC parts, managing purchasing and POs, and ensuring timely coordination between technicians, vendors, dispatch, and customers.

Monday - Friday beginning at 7am - This position is onsite.

Our ideal candidate thrives in a fast-paced environment, takes ownership of their work, and understands the urgency and financial impact of warranty processing and parts availability.

What’s In It For Me?

$68,000+ annual salary based on experience

Medical Insurance (as low as $13/week), Dental & Vision Insurance

Company-Matched Health Savings Account (HSA) and 401(k)

Company-paid Long-Term Disability Insurance

Company-paid Employee + Family Life Insurance

Wellness Program and EAP (Mental Health Support)

Voluntary Short-Term Disability Insurance, Accident Insurance, Critical Illness Insurance

PTO (Up to 4 Weeks Based on Tenure)

What Will I Do?

Securing HVAC warranty parts for systems

Working directly with manufacturers and vendors to:

Verify warranty eligibility

Order parts from factories or distribution centers

Track shipping and delivery timelines

File manufacturer warranties accurately and within strict deadlines to ensure reimbursement

Coordinate with dispatch, technicians, management, and customers

Create and manage purchase orders (POs) for parts and materials

Monitor and control purchasing to prevent unnecessary or incorrect orders

Sourcing and ordering hard-to-find parts

Support warranty credits, restocking, and post-job inventory reconciliation

Maintain accurate records and documentation for parts, warranties, and purchases

Do I Have What It Takes?

5+ years of experience in HVAC parts coordination, purchasing, or a related role

Strong knowledge of HVAC parts, supplies, and warranty processes

Experience working with manufacturers, distributors, and vendors

Exceptional attention to detail

Strong time management skills with the ability to prioritize

Confidence communicating by phone, email, and internal systems

High level of comfort with computers, typing, and technology

Experience creating and managing purchase orders

Ability to work independently and stay organized in a fast-moving environment

Strong work ethic and self-motivation

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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