IST Management Services
Customer Service Office Associate
IST Management Services, New Orleans, Louisiana, United States, 70123
Overview
IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management. This is a full-time, direct-hire position. We pride ourselves on upward mobility for our employees and a commitment to excellence for our clients. Customer Service Office Associate is responsible for overseeing and executing all corporate services at the client's site, including: Scanning mail, hospitality, conference room set ups, mail, shipping & receiving, copy services, front desk reception coverage, light courier duties and periodic bank runs. Upkeep of the corporate office environment and common spaces (cleaning, organizing, stocking), and basic office services and administrative work as assigned. Ideal candidates are self-starters with great attention to detail.
Compensation: USD $18/hr to USD $20/hr
Hours: Monday-Friday When needed during regular business hours between 7:30-5pm
Benefits:Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off, Bonus Incentives
Responsibilities
Scanning and assigning the mail
Maintain the highest levls of customer care and demonstrate a friendly and copperative attitude
Consistenly adhere to business procedures guidelines
Pantry and hospitality support
Provide back-up receptionist
Copy services - demonstrating flexibility in satisfying customer demands in a high volume, production environment
Handing time-sensitive and/or confidential information and materials
Taking direction from supervisor or site manager
Participating in cross-training
Courier delivery and pick up in a 5-block radius.
Maintain all logs and reporting documentation with attention to detail
Adhering to all safety procedures
Qualifications
High school diploma or GED equivalent - college degree is a plus and allows a fast track plan to management
Scanning Exp a plus
Legal Exp a plus
Must have the ability to move items and be on your feet for long periods of time.
Excellent verbal and written communication skills
Hospitality, reception or conference room experience is a plus
Prior mail or copy experience is a plus
Computer savvy
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Access to reliable transportation to and from job site
Capable of lifting up to 55 pounds with aid
Willingness to be cross trained
IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information.
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Compensation: USD $18/hr to USD $20/hr
Hours: Monday-Friday When needed during regular business hours between 7:30-5pm
Benefits:Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off, Bonus Incentives
Responsibilities
Scanning and assigning the mail
Maintain the highest levls of customer care and demonstrate a friendly and copperative attitude
Consistenly adhere to business procedures guidelines
Pantry and hospitality support
Provide back-up receptionist
Copy services - demonstrating flexibility in satisfying customer demands in a high volume, production environment
Handing time-sensitive and/or confidential information and materials
Taking direction from supervisor or site manager
Participating in cross-training
Courier delivery and pick up in a 5-block radius.
Maintain all logs and reporting documentation with attention to detail
Adhering to all safety procedures
Qualifications
High school diploma or GED equivalent - college degree is a plus and allows a fast track plan to management
Scanning Exp a plus
Legal Exp a plus
Must have the ability to move items and be on your feet for long periods of time.
Excellent verbal and written communication skills
Hospitality, reception or conference room experience is a plus
Prior mail or copy experience is a plus
Computer savvy
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Access to reliable transportation to and from job site
Capable of lifting up to 55 pounds with aid
Willingness to be cross trained
IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information.
#J-18808-Ljbffr